Agency services of non-finnish literature; University of Turku

Brief

Bokhandel og forlagsvirksomhet

The University of Turku needs agency services for non-Finnish literature, including an order and delivery process to customer-defined delivery addresses in Finland. The service requires an electronic ordering system for customer orders and product delivery. Award criteria include price (54%), and various quality aspects of the ordering system: information on out-of-print books (4%), frequent availability updates (4%), real-time ordering feature integration with Alma library system (6%), express delivery options (8%), visibility of e-formats (2%), ability to purchase used books (2%), ability to save and edit unfinished orders (4%), tracking of order cancellations (4%), duplicate control (2%), tracking service for out-of-print items (4%), information on the latest edition (4%), and search results sortable by publication date (2%).

About the bid

The purpose of the acquisition is the agency service of non-Finnish literature as order and delivery process to the delivery addresses determined by the customer. The agency service contains the orders made by the customer via the supplier’s electronic ordering system and the products delivered to the delivery addresses informed by the customer. The mandatory requirements of the aqcuisition were listed in the tendering documents.Main features of the procedureAccording to the Act on Public Procurement and Concession Contracts (1397/2016) 32 §

Contact name: Procurement services
Contact phone: +358 503839896
Contact email: kilpailutus@utu.fi
Address: Yliopistonmäki, 20014 Turun yliopisto

Custom Assessment Criteria

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Award Criteria

Description
Total comparison price
Description
The database of the electronic ordering system includes information on out-of-print books. A 'Yes' answer yields the maximum score.
Evaluation Method
A 'Yes' answer yields the maximum score
Description
Information on the availability of the products is updated frequently in tenderer's ordering system.
Evaluation Method
Real time 4 points
Daily 3 points
Weekly 1 points
Less often than weekly 0 points
Description
The tenderer's ordering system can use the Real-time ordering feature in the library's Alma library system. Please find a description of the feature here: https://developers.exlibrisgroup.com/blog/Real-time-Acquisitions/
Evaluation Method
Alma API can be integrated immediately without additional costs to the contracting party 6 points
Alma API can be integrated within four months without additional costs to the contracting party 4 points
Alma API can be integrated within six months without additional costs to the contracting party 2 points
No Alma API integration within previous deadline 0 point
Description
Express delivery option together with a possibility to check orders as urgent.
Evaluation Method
The customer can mark orders in the ordering system as urgent and get express delivery to it within 24 hours 8 points
Express delivery service available (shipping within 24 hours) but without a possibility to mark it urgent in the ordering system 4 points
No option for Express delivery services 0 points
Description
The customer can see if there is an e-format of the product before placing an order. A 'Yes' answer yields the maximum score.
Evaluation Method
A 'Yes' answer yields the maximum score
Description
The customer can purchase used books via service provider. A 'Yes' answer yields the maximum score.
Evaluation Method
A 'Yes' answer yields the maximum score
Description
The customer can save unfinished orders for later updating and edit the order before submitting the final order to the supplier. A 'Yes' answer yields the maximum score.
Evaluation Method
A 'Yes' answer yields the maximum score
Description
The customer can track order cancellations from the present and previous fiscal year. A 'Yes' answer yields the maximum score.
Evaluation Method
A 'Yes' answer yields the maximum score
Description
The supplier's ordering system contains duplicate control. A 'Yes' answer yields the maximum score.
Evaluation Method
A 'Yes' answer yields the maximum score
Description
Service for out-of-print items (“tracking service”). A 'Yes' answer yields the maximum score.
Evaluation Method
A 'Yes' answer yields the maximum score
Description
Information of the product in the database includes information about whether the edition provided is the latest edition. A 'Yes' answer yields the maximum score.
Evaluation Method
A 'Yes' answer yields the maximum score
Description
Search results in the catalogue can be arranged by publication date, the newest first. A 'Yes' answer yields the maximum score.
Evaluation Method
A 'Yes' answer yields the maximum score

Qualification requirements

Found no qualification requirements in the contract notice.

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See the full notice

Contracting authority: Turun yliopisto
Title: Agency services of non-finnish literature; University of Turku
Type
Main code
Supplemental codes