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    CFT for the Provision of an Employee Assistance Service Client Case Management Solution for the CSEAS, Department of Public Expenditure Infrastructure Public Service Reform and Digitalisation

    Department of Public Expenditure Infrastructure Public Service Reform and Digitalisation

    CFT for the Provision of an Employee Assistance Service Client Case Management Solution for the CSEAS, Department of Public Expenditure Infrastructure Public Service Reform and Digitalisation

    1. Competition notice published

      Aug 25, 9:30 AMAugust 25, 2026 9:30 AM
    2. Questions deadline

      Sep 15, 11:00 AMSeptember 15, 2026 11:00 AM
    3. Qualification deadline

      Sep 24, 11:00 AMSeptember 24, 2026 11:00 AM

    Brief

    Tender search/Department of Public Expenditure Infrastructure Public Service Reform and Digitalisation/CFT for the Provision of an Employee Assistance Service Client Case Management Solution for the CSEAS, Department of Public Expenditure Infrastructure Public Service Reform and Digitalisation
    Brief

    IT-drift og support

    The Department of Public Expenditure Infrastructure Public Service Reform and Digitalisation needs an Employee Assistance Service Client Case Management Solution (Software as a Service solution) for the Civil Service Employee Assistance Service (CSEAS) in Dublin. The contract has a maximum total value of 800,000 EUR and a duration of 10 years.

    About the bid

      The Minister for Public Expenditure Infrastructure Public Service Reform and Digitalisation invites expressions of interest to this pre-qualification questionnaire from economic operators for the provision of an Employee Assistance Service Client Case Management Solution (Software as a Service solution) for the Civil Service Employee Assistance Service (CSEAS), Department of Public Expenditure Infrastructure Public Service Reform and Digitalisation (DPER).

      Contact phone
      01 6045049
      Contact email
      gillian.keane@per.gov.ie
      Address
      DPER, Government Buildings, Merrion St Upper, Dublin 2, D02 R583 Dublin

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    Award Criteria

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    See the full notice

    Contracting authority
    Department of Public Expenditure Infrastructure Public Service Reform and Digitalisation
    Title
    CFT for the Provision of an Employee Assistance Service Client Case Management Solution for the CSEAS, Department of Public Expenditure Infrastructure Public Service Reform and Digitalisation
    Type
    CompetitionPrequalification
    Main code
    72000000IT services: consulting, software development, Internet and support
    Supplemental codes
    48000000Software package and information systems

    Supplemental codes added by Cobrief

    48445000Customer Relation Management software package
    72212445Customer Relation Management software development services
    72416000Application service providers
    Location
    Dublin
    Estimated value
    €800,000.00
    Duration
    120 months

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