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    HEAnet - Dynamic Purchasing System for the Provision of Enterprise Service Management (ESM) Solutions and Associated Services

    Asiera CLG

    HEAnet - Dynamic Purchasing System for the Provision of Enterprise Service Management (ESM) Solutions and Associated Services

    1. Contract start date

      Dec 9, 12:00 AMDecember 9, 2025 12:00 AM

    2. Competition notice published

      Dec 9, 1:47 PMDecember 9, 2025 1:47 PM

    3. Contract end date

      Dec 8, 12:00 AMDecember 8, 2029 12:00 AM

    4. Qualification deadline

      Dec 8, 3:00 PMDecember 8, 2029 3:00 PM

    Brief

    Ireland: Tenders/Asiera CLG/HEAnet - Dynamic Purchasing System for the Provision of Enterprise Service Management (ESM) Solutions and Associated Services
    Brief

    HEAnet CLG needs Enterprise Service Management (ESM) Solutions and associated services, divided into lots by solution type, with a maximum total value of 4,500,000 EUR. The services include modules for all aspects of IT service delivery (ITSM), additional modules for all services outside of IT service delivery (ESM), and ad hoc Professional Services Resources.

    About the bid

      This DPS is for the provision of an ESM Solution and associated services which will be divided into Lots, by solution type. Interested parties may qualify for admittance to one or more Lot. Each Lot will offer the following services: • Modules for all aspects of IT service delivery (ITSM) • Additional Modules for all services outside of IT service delivery (ESM) • Ad hoc Professional Services Resources. Please note - Effective 01 Jan 2026, HEAnet and its subsidiary EduCampus will merge under the name of Asiera – Advancing Services for Irish Education, Research and Academia.

      Contact phone
      016609040
      Contact email
      tenders@heanet.ie
      Address
      3rd Floor, North Dock 2, 93/94 North Wall Quay,, D01V8Y6 Dublin

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    Award Criteria

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    Qualification requirements

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    See the full notice

    Contracting authority
    Asiera CLG
    Title
    HEAnet - Dynamic Purchasing System for the Provision of Enterprise Service Management (ESM) Solutions and Associated Services
    Type
    CompetitionDynamic purchasing systemPrequalification
    Main code
    72000000IT services: consulting, software development, Internet and support
    Supplemental codes
    48000000Software package and information systems

    Supplemental codes added by Cobrief

    72220000Systems and technical consultancy services
    72250000System and support services
    72260000Software-related services
    Estimated value
    €4,500,000.00

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