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    Provision of ICT services for user support, infrastructure administration and maintenance services

    European Union Agency for Criminal Justice Cooperation (Eurojust)

    Provision of ICT services for user support, infrastructure administration and maintenance services

    1. Competition notice published

      Sep 17, 6:10 AMSeptember 17, 2026 6:10 AM

    2. Questions deadline

      Oct 27, 10:59 PMOctober 27, 2026 10:59 PM

    3. Tender submission deadline

      Nov 4, 3:00 PMNovember 4, 2026 3:00 PM

    4. Opening date

      Nov 6, 9:00 AMNovember 6, 2026 9:00 AM

    5. Tender validity period

      May 4, 2:00 PMMay 4, 2027 2:00 PM

    Brief

    Tender search/European Union Agency for Criminal Justice Cooperation (Eurojust)/Provision of ICT services for user support, infrastructure administration and maintenance services
    Brief

    IT-drift og support

    The European Union Agency for Criminal Justice Cooperation (Eurojust) needs ICT services for user support, infrastructure administration, and maintenance for Eurojust-specific projects, delivered in the Netherlands. This is a framework agreement with a maximum total value of 13.5 million EUR over 4 years. The services are for semi-managed ICT in the domains of user support, on-premise infrastructure, and maintenance. The award criteria are quality (70%) and price (30%).

    About the bid

      Provision of semi managed ICT services in the domains of user support, on-premise infrastructure and maintenance for Eurojust specific projects.

      Contact phone
      +31 70 412 50 00
      Contact email
      procurement@eurojust.europa.eu
      Address
      Johan de Wittlaan 9, NL-2517 The Hague

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    Award Criteria

    • Description

      Vennligst se anskaffelsesdokumentene.

    • Description

      Vennligst se anskaffelsesdokumentene.

    Qualification requirements

      Found no qualification requirements in the contract notice.

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    See the full notice

    Contracting authority
    European Union Agency for Criminal Justice Cooperation (Eurojust)
    Title
    Provision of ICT services for user support, infrastructure administration and maintenance services
    Type
    CompetitionFramework agreementPrequalification
    Main code
    72000000IT services: consulting, software development, Internet and support
    Supplemental codes

    No supplemental codes from buyer…

    Supplemental codes added by Cobrief

    72253000Helpdesk and support services
    72510000Computer-related management services
    72611000Technical computer support services
    Estimated value
    €13,500,000.00
    Duration
    48 months

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