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    Provision of outsourced IT Service Desk

    European Medicines Agency, MED - European Medicines Agency

    Provision of outsourced IT Service Desk

    1. Planning notice published

      Sep 9, 11:33 AMSeptember 9, 2025 11:33 AM
    2. Planned competition start

      Dec 2, 12:00 AMDecember 2, 2025 12:00 AM

    Brief

    Netherlands: Tenders/European Medicines Agency, MED - European Medicines Agency/Provision of outsourced IT Service Desk

    Published deadline passed

    The published deadline has passed. For multi-stage competitions a later tender deadline may still apply — check the notice or portal for the current phase.

    Brief

    The purpose of this call for tender is to contract an outsourced IT service desk to provide support services to EMA’s staff, contractors, and other stakeholders at its office premises in Amsterdam, the Netherlands, as well as to a wider stakeholder community across various locations, mainly within the European Union.

    About the bid

      The purpose of this call for tender is to contract an outsourced IT service desk to provide support services to EMA’s staff, contractors, and other stakeholders at its office premises in Amsterdam, the Netherlands, as well as to a wider stakeholder community across various locations, mainly within the European Union.

      Contact phone
      +44 20 7418 8400
      Contact email
      procurement@ema.europa.eu
      Address
      Domenico Scarlattilaan 6, NL-1083 Amsterdam

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    Award Criteria

      Found no award criteria in the contract notice.

    Qualification requirements

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    See the full notice

    Contracting authority
    European Medicines Agency, MED - European Medicines Agency
    Title
    Provision of outsourced IT Service Desk
    Type
    PlanningFramework agreement
    Main code
    72000000IT services: consulting, software development, Internet and support
    Supplemental codes

    No supplemental codes from buyer…

    Estimated value
    €27,000,000.00
    Duration
    48 months

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