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    Provision of technical support services to Configuration and Patch Management

    Department of Social Protection_349

    Provision of technical support services to Configuration and Patch Management

    1. Supplier selection

      Nov 25, 12:00 AMNovember 25, 2025 12:00 AM

    2. Contract start date

      Jan 13, 12:00 AMJanuary 13, 2026 12:00 AM

    3. Contract signed

      Jan 13, 12:00 AMJanuary 13, 2026 12:00 AM

    4. Result notice published

      Mar 31, 2:26 PMMarch 31, 2026 2:26 PM

    5. Contract end date

      Jan 12, 12:00 AMJanuary 12, 2028 12:00 AM

    Brief

    Ireland: Tenders/Department of Social Protection_349/Provision of technical support services to Configuration and Patch Management

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    IT-drift og support

    The Department of Social Protection_349 has entered into a framework agreement with emagine Expertise Ltd. trading as emagine for the provision of technical support services to the Configuration and Patch Management team, specifically for MECM Administrator and Linux Administrator roles. The services, which fall under the OGP Multi Supplier Framework Agreement IPS017F, have a maximum total contract value of 427,900 EUR.

    Result

    Winner
    emagine Expertise Ltd trading as emagine
    Number of bids
    2
    Contract value
    €427,900

    About the bid

      Provide support to the C&PM team - MECM Administrator and Linux Administrator. Supplementary RFT under the OGP Multi Supplier Framework Agreement IPS017F: provision of External ICT Technical Support Services (provided by a Team of ICT Resources)

      Contact phone
      017043000
      Contact email
      ProjectOffice@welfare.ie
      Address
      Áras Mhic Dhiarmada, Store Street,, D01 WY03 Dublin 1

    Custom Assessment Criteria

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    Award Criteria

    • Description

      Cost @ 40%

    • Description

      Quality @ 60%

    Qualification requirements

      Found no qualification requirements in the contract notice.

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    See the full notice

    Contracting authority
    Department of Social Protection_349
    Title
    Provision of technical support services to Configuration and Patch Management
    Type
    ResultFramework agreementPrequalification
    Main code
    72000000IT services: consulting, software development, Internet and support
    Supplemental codes

    No supplemental codes from buyer…

    Supplemental codes added by Cobrief

    50324100System maintenance services
    72253000Helpdesk and support services
    72611000Technical computer support services
    Location
    Dublin
    Estimated value
    €427,900.00

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