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    TR5389 Service Provider to provide Digital workspace Monitoring Software

    Electricity Supply Board ( ESB )

    TR5389 Service Provider to provide Digital workspace Monitoring Software

    1. Competition notice published

      Sep 17, 12:06 PMSeptember 17, 2026 12:06 PM

    2. Questions deadline

      Oct 6, 11:00 AMOctober 6, 2026 11:00 AM

    3. Qualification deadline

      Oct 28, 11:00 AMOctober 28, 2026 11:00 AM

    Brief

    Tender search/Electricity Supply Board ( ESB )/TR5389 Service Provider to provide Digital workspace Monitoring Software
    Brief

    IT-drift og support

    Electricity Supply Board (ESB) needs a service provider to supply, license, support, and maintain their Digital Workspace Monitoring Software for 5 years, with a maximum total value of 1,000,000 EUR. The contract primarily involves managing and supporting the existing ControlUp monitoring software, including licensing for current and future software, and considering other digital monitoring solutions. The services are to be delivered in Dublin.

    About the bid

      The Contracting Entity intends to procure a contract for a Service Provider to provide, licence, support and maintenance for ESB’s Digital workspace Monitoring Software. ESB operates the ControlUp monitoring software which enables us to leverage modern digital technologies to gather and analyse data at every critical point of our Digital Workspace infrastructure. It also provides historical data that is very important for recognising trends and proactively addressing issues. It is proposed that the Contract will include (non-exhaustive list – high level scope): ControlUp Performance Monitoring Software The supply of software support with licensing for the existing ESB Digital Workspace solution. Maintenance for all existing software. Management of software licences/subscriptions for all devices and software modules is required. The supply of software support with licensing for any new software added during the term of the contract. This will not be restricted to ControlUp related products as other digital monitoring solutions will be considered.

      Contact phone
      0000000000
      Contact email
      esprocurement@esb.ie
      Address
      27 Fitzwilliam Street Lower, Dublin, D02 KT92 Dublin

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    Award Criteria

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    See the full notice

    Contracting authority
    Electricity Supply Board ( ESB )
    Title
    TR5389 Service Provider to provide Digital workspace Monitoring Software
    Type
    CompetitionPrequalification
    Main code
    72000000IT services: consulting, software development, Internet and support
    Supplemental codes
    72500000Computer-related services72510000Computer-related management services72540000Computer upgrade services72700000Computer network services
    Location
    Dublin
    Estimated value
    €1,000,000.00
    Duration
    5 years

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