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    2513 - Voice of the Customer Programme

    An Post_391

    2513 - Voice of the Customer Programme

    1. Competition notice published

      23. april kl. 09:5323. april 2025 kl. 09:53
    2. Contract signed

      18. sep. kl. 00:0018. september 2025 kl. 00:00
    3. Result notice published

      9. okt. kl. 09:319. oktober 2025 kl. 09:31

    Brief

    Ireland: Tenders/An Post_391/2513 - Voice of the Customer Programme

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    Markeds- og opinionsundersøkelser

    An Post_391 has entered into an agreement with RED C Research and Marketing Ltd_59378 for the delivery of market analysis services for the Voice of the Customer (VOC) programme in Dublin. The contract has a duration of 84 months and a total value of 203,000 EUR. Four bids were received for this contract.

    Result

    Winner
    RED C Research and Marketing Ltd_59378
    Number of bids
    4
    Contract value
    €203,000

    About the bid

      An Post requires the smooth continuation of the current Voice of the Customer (VOC) programme.

      Contact phone
      +353 1 7057000
      Contact email
      procurementteam@anpost.ie
      Address
      General Post Office, D01 F5P2 Dublin 1

    Custom Assessment Criteria

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    Award Criteria

      Found no award criteria in the contract notice.

    Qualification requirements

      Found no qualification requirements in the contract notice.

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    See the full notice

    Contracting authority
    An Post_391
    Title
    2513 - Voice of the Customer Programme
    Type
    ResultPrequalification
    Main code
    79310000Market research services
    Supplemental codes
    79342310Customer survey services79342311Customer satisfaction survey
    Location
    Dublin
    Estimated value
    €203,000.00
    Duration
    84 months

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