26/306 Atlantic Technlogical University Single Party Framework Agreement for Student Contact Centre Services
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The competition has expired without a winner being announced.
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Atlantic Technological University needs Contact Centre Services for a framework agreement over 4 years, with a maximum total value of 1,160,000 EUR. The service will manage student recruitment enquiries and programme application workflows, acting as a critical interface between prospective students and the University.
About the bid
- Contact phone
- 074 9186000
- Contact email
- procurement@atu.ie
- Address
- Port Road, F94 DV52 Letterkenny
Atlantic Technological University wishes to appoint a suitably qualified service provider under a Single Party Framework Agreement, to deliver Contact Centre Services to support its online, flexible, and lifelong learning programmes. The objective of the contract is to procure a high-performing, customer-centric contact centre service capable of managing student recruitment enquiries and programme application workflows in an efficient, timely, and professional manner. The service will act as a critical interface between prospective students and the University. Full details of requirements and specifications are in the published tender documents.
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See the full notice
- Contracting authority
- Atlantic Technological University
- Title
- 26/306 Atlantic Technlogical University Single Party Framework Agreement for Student Contact Centre Services
- Type
- Main code
- Supplemental codes
- Location
- Border
- Estimated value
- €1,160,000.00
- Duration
- 4 years