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Ireland: Tenders/Electricity Supply Board ( ESB )/BILL PAYMENT SERVICES

  1. Competition notice published

    Feb 2, 2024 3:02 PMFebruary 2, 2024 3:02 PM

  2. Supplier selection

    Mar 19, 2025 12:00 AMMarch 19, 2025 12:00 AM

  3. Contract signed

    Aug 26, 2025 12:00 AMAugust 26, 2025 12:00 AM

  4. Result notice published

    Sep 11, 2025 9:05 AMSeptember 11, 2025 9:05 AM

Brief

BILL PAYMENT SERVICES

Awarded

The competition has ended and a winner has been selected.

Qualification deadline
Sep 10, 2025Expired
Procedure
With negotiationTwo stages
Agreement
Framework agreement
Estimated value
€26.1Mover 7 years

Brief

Electricity Supply Board (ESB) has entered into a framework agreement with Payzone Ireland and An Post for the provision of Bill Payment Services OTC (Over the Counter) and PAYG (Pay-as-You-Go) Top Up Services, and related services, to support its operations in the Republic of Ireland (ROI). The services are divided into Lot 1 for OTC Bill Payment (Electricity and Gas), Lot 2 for OTC PAYG Top Up Electricity and Gas, and Lot 3 for Online PAYG Top Up Electricity (including web, IVR, SMS, and app). The agreement has an initial term of 3 years with an option to extend up to a total of 7 years, with a maximum total estimated value of 26.1 million EUR.

Bank- og finansformidlingstjenester

Result

TED
  • An Post_26924
    Winner
  • Payzone Ireland_14551
    Winner
  • Number of bids
    4
  • Contract value
    Not stated
  • Maximum framework agreement valueUp to €26,100,000

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  • Who are you up against?

    The suppliers who have won similar contracts at Electricity Supply Board ( ESB )

From the notice

  • The Contracting Entity intends to procure a framework agreement for the provision of Bill Payment Services OTC (Over the Counter) and PAYG (Pay-as-You-Go) Top Up Services, and related services as may be required. ESB requires the provision of these services to support certain of its operations on the Republic of Ireland (ROI). Lot 1 OTC Bill Payment (Electricity and Gas) Lot 2 OTC PAYG Top Up Electricity and Gas Lot 3 Online PAYG Top Up Electricity (incl. web, IVR, SMS and app). The initial term of this framework is 3 years with the option to extend up to 7 years in total. The maximum expected value of the individual Lots may vary from the values stated depending on the volume of customer payments, but within the overall Framework maximum expected value.

  • Contact

    Ola Omotoshoolawale.omotosho@esb.ie
  • Type
    Result · Framework agreement · Prequalification
  • Location
    Dublin
  • Main code
    Financial consultancy services
    66171000
  • 48400000Business transaction and personal business software package48444100Billing system66100000Banking and investment services

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