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    Call Contact Centre and Associated Administration Services

    The High Court of Ireland

    Call Contact Centre and Associated Administration Services

    1. Competition notice published

      19. juli kl. 14:0519. juli 2024 kl. 14:05
    2. Contract signed

      10. des. kl. 00:0010. desember 2024 kl. 00:00
    3. Result notice published

      9. juni kl. 11:569. juni 2026 kl. 11:56

    Brief

    Ireland: Tenders/The High Court of Ireland/Call Contact Centre and Associated Administration Services

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    Rekruttering og bemanning

    The High Court of Ireland has entered into an agreement with Complete Outsource Solutions for the provision of a Call Contact Centre and Associated Administration Services, with a final contract value of 165,000 EUR. The services are intended to improve the telephone customer service levels of the organization.

    Result

    Winner
    Complete Outsource Solutions
    Number of bids
    5
    Contract value
    €165,000

    About the bid

      The Contracting Authority is seeking to award an Agreement for the provision of a Call Contact Centre and Associated Administration Services which will meet the needs of the organisation. The expectation of the Contracting Authority is the Tenderer will provide the service to improve the telephone customer service levels of the company.

      Contact phone
      +353 1 8886000
      Contact email
      HighCourtCentralOffice@courts.ie
      Address
      Four Courts, Inns Quay, Dublin 7, D07 WDX8 Dublin

    Custom Assessment Criteria

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    Award Criteria

    • Description

      Most economically advantageous tender

    Qualification requirements

      Found no qualification requirements in the contract notice.

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    See the full notice

    Contracting authority
    The High Court of Ireland
    Title
    Call Contact Centre and Associated Administration Services
    Type
    ResultPrequalification
    Main code
    79512000Call centre
    Supplemental codes

    No supplemental codes from buyer…

    Location
    Dublin
    Estimated value
    €165,000.00