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    Capacity building of consumer organizations to empower consumer protection professionals

    European Innovation Council and SMEs Executive Agency (EISMEA), EISMEA - European Innovation Council and SMEs Executive Agency

    Capacity building of consumer organizations to empower consumer protection professionals

    1. Competition notice published

      Jul 31, 2025 1:05 PMJuly 31, 2025 1:05 PM

    2. Supplier selection

      Feb 19, 12:00 AMFebruary 19, 2026 12:00 AM

    3. Contract signed

      Mar 3, 12:00 AMMarch 3, 2026 12:00 AM

    4. Result notice published

      Mar 26, 9:24 AMMarch 26, 2026 9:24 AM

    Brief

    Belgium: Tenders/European Innovation Council and SMEs Executive Agency (EISMEA), EISMEA - European Innovation Council and SMEs Executive Agency/Capacity building of consumer organizations to empower consumer protection professionals

    Awarded

    The competition has ended and a winner has been selected.

    Deadline
    Mar 25,Expired
    Award
    Pris 40%
    Procedure
    OpenSingle stage
    Agreement
    Buying services
    Estimated value
    €2Mover 3 years

    Brief

    The European Innovation Council and SMEs Executive Agency (EISMEA) has entered into an agreement with BEUC for the delivery of services aimed at capacity building of consumer organizations and providing training to consumer protection professionals. The contract, with a maximum total value of 2,000,000 EUR and a final value of 1,999,459 EUR, will last for 36 months. The services will be delivered in Belgium and focus on developing an effective approach to capacity building for consumer organizations and other stakeholders active in consumer policy at Union, national, regional, and local levels. The award criteria were based on quality (60%) and price (40%). Two bids were received for this contract.

    Undervisning, opplæring og videreutdanning

    Result

    TED
    • BEUC
      Winner
    • Number of bids
      2
    • Contract value
      €1,999,459

    Custom Assessment Criteria

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    Award Criteria

    • Description

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      Source

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    • Description

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      Source

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    Previous winners

    • Who are you up against?

      The suppliers who have won similar contracts at European Innovation Council and SMEs Executive Agency (EISMEA), EISMEA - European Innovation Council and SMEs Executive Agency

    From the notice

    • The general objective of this call for tenders is to develop an effective approach to capacity building of consumer organizations and provide trainings to participating countries' consumer organizations and other stakeholders active in consumer policy at Union, national, regional and local level. Consumer organizations play a pivotal role in representing consumer needs, protecting their rights, in offering advice, support and education, and in shaping the policy agenda around the Union. Improving consumer policy development calls for intensive and skilled input from end-users and consumers (for example in task forces, advisory groups) thus, consumer representatives are expected to have specific and targeted knowledge. This in turn calls for focused and specialist training of those representing the interests of European consumers. Following the good uptake of the training and a high level of satisfaction expressed by the participants of the Consumer PRO 2019-2023 project, the European Commission decided to continue a similar capacity building of consumer organization project by publishing a new call. The aim of the new project will be to ensure some continuation of the previous Consumer PRO while taking advantage of its outcomes and lessons learned.

    • Contact

      EISMEA-CONS-PROCUREMENT@ec.europa.eu
    • Type
      Result
    • Main code
      Training seminars
      80522000
    • 79951000Seminar organisation services

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