Centre de Relation Clients Transilien 2025- 2029
Awarded
The competition has ended and a winner has been selected.
Brief
Rekruttering og bemanning
réception et traitement de sollicitations clients au travers de différents canaux téléphoniques et/ou numériques en centre d’appel.
Result
- Winner
- KONECTA holding France
- Number of bids
- 3
- Contract value
- €21,601,259
About the bid
- Contact phone
- 0000000000
- Contact email
- laurent.maurice@sncf.fr
réception et traitement de sollicitations clients au travers de différents canaux téléphoniques et/ou numériques en centre d’appel.
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Award Criteria
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Qualification requirements
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See the full notice
- Contracting authority
- SNCF Voyageurs
- Title
- Centre de Relation Clients Transilien 2025- 2029
- Type
- Main code
- Supplemental codes
ResultFramework agreementPrequalification
79512000Call centre
No supplemental codes from buyer…