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    DCC Single Party Framework Agreement for Supply, Installation and Provision of Telecare Equipment and Alarm Monitoring Services

    TG4

    DCC Single Party Framework Agreement for Supply, Installation and Provision of Telecare Equipment and Alarm Monitoring Services

    1. Competition notice published

      Feb 27, 1:31 PMFebruary 27, 2026 1:31 PM
    2. Questions deadline

      Mar 20, 12:00 PMMarch 20, 2026 12:00 PM
    3. Tender submission deadline

      Apr 10, 12:00 PMApril 10, 2026 12:00 PM
    4. Opening date

      Apr 10, 12:30 PMApril 10, 2026 12:30 PM
    5. Tender validity period

      Apr 10, 12:00 PMApril 10, 2027 12:00 PM

    Brief

    Ireland: Tenders/TG4/DCC Single Party Framework Agreement for Supply, Installation and Provision of Telecare Equipment and Alarm Monitoring Services

    Expired

    The competition has expired without a winner being announced.

    Brief

    Sikkerhets- og helsetjenester

    Dublin City Council needs alarm monitoring services for a single-party framework agreement over 7 years, with a maximum total value of 5,000,000 EUR. The services include taking over monitoring of existing telecare equipment and pull cord systems, as well as the supply, installation, and monitoring of new telecare equipment for approximately 3000 housing units. The successful tenderer will immediately monitor 1349 existing telecare alarm units and all pull cord systems, with new telecare units for tenants under 65 years of age (estimated 900 units) also requiring immediate supply, installation, and monitoring.

    About the bid

      Dublin City Council are seeking tenders from competent firms for the Provision of Supply, Installation and Provision of Telecare Equipment and Alarm Monitoring Services. This would involve taking over the monitoring of equipment supplied under other agreements as well as monitoring of all newly installed equipment and existing pull cord monitoring. The supply and installation of any new equipment during the term of the agreement would also be within scope. The winning tender must provide all of the above services. Dublin City Council currently has a stock of approximately 3000 housing units, of which 1349 Telecare alarm units require monitoring immediately upon awarding to successful tenderer. The remaining units contain a pull cord type system (highlighted in appendix C) will require immediate monitoring services until they are upgraded to the new telecare alarm unit via the government run Pobal programme over a period of time to be agreed between the various stakeholders. This Pobal programme applies to tenants over 65 years of age. One year after they have been installed under the Pobal programme, they will require monitoring under this contract. For tenants under 65 years of age, which is estimated at approximately 30 percent (900 units) of the total units, they will require the successful tenderer to supply, install and monitor telecare alarm units immediately upon award of this procurement.. For further information please refer to documentation available to download from www.etenders.gov.ie Resource ID 7551945. Please note that this project is subject to funding.

      Contact phone
      01 2222222
      Contact email
      DublinCityCouncil@dublincity.ie
      Address
      TG4, Baile na hAbhann, H91 X4t0 Gaillimh

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    Award Criteria

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    Qualification requirements

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    See the full notice

    Contracting authority
    TG4
    Title
    DCC Single Party Framework Agreement for Supply, Installation and Provision of Telecare Equipment and Alarm Monitoring Services
    Type
    CompetitionFramework agreementPrequalification
    Main code
    79711000Alarm-monitoring services
    Supplemental codes
    33196100Devices for the elderly33700000Personal care products35121700Alarm systems
    Location
    Dublin
    Estimated value
    €5,000,000.00
    Duration
    7 years

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