Finavia: F&B Units to Schengen Gate Areas 12-15 at Helsinki Airport - Concession Notice - Request to Participate

Finavia grants possession of business premises at the Schengen airside of Helsinki Airport, to Operator specializing in offering F&B atmosphere and F&B products. The tender consists of three F&B units located near gate areas 12-15. The units shall be open to all potential customers during the joint opening hours of the commercial services at the airport. The tendered units consist of one primary unit with high-capacity kitchen facilities supported by additional units to maximise the sales for the Operator and the service level for passengers and other customers. Sharing a good location directly alongside customer routes and lively gate areas. The premises are visible, easily accessible alongside passenger’s way to her gate, where streams of passengers can pause and enjoy a meal, drink or a refreshing cup of coffee in a welcoming and appealing environment. Excellent customer service provided by a highly skilled and dedicated staff and a pleasant ambiance and coherent design of the premises create additional value to customers and the area. Finavia’s vision is to offer world-class services for air passengers and airlines. At the heart of our strategy is the development of Helsinki Airport. World class customer experience will distinguish us from our competitors. Our customer promise “for smooth travelling” underlines the vision and kept by actions lead by customer experience pillars: GIFT OF TIME "I have time to do the things I like" CONFIDENCE "I have a feeling that I am on top of things" REFRESHED "I feel good - body, mind and soul" FINNISH EXPERIENCE "I experience something unique".Main features of the procedureFor the negotiations the Tenderers are asked to submit the preliminary tender by the deadline. In the negotiations the preliminary tender submitted by the Tenderer is to be discussed further for both Finavia to understand the Tenderers preliminary tender better as well as for the Tenderer to understand the Finavia’s tender criteria better. Schedule (times are Helsinki times, dates are DD.MM.): 08.09.2025 - Questions concerning the procedure by 13:00 19.09.2025 - Submitting the Request to Participate by 13:00 19.09.2025 - Invitation to Negotiate and Preliminary Invitation to Tender, at earliest 30.09.2023 - Questions, comments and preliminary tender submitted by 13:00 02.10.2025 – Negotiations round – Day 1 03.10.2025 – Negotiations round – Day 2 03.10.2025 - Negotiations end (without separate notice) 03.10.2025 - Final Invitation to Tender is published, at earliest 15.10.2025 - Questions regarding the Final Invitation to Tender by 13:00 30.10.2025 - Final Tender submitted by 13:00 30.10.2025 - Procurement decision, at earliest 14.11.2025 - Signing of the Agreement, at earliest Finavia reserves the right to change the schedule. Candidates are responsible for submitting their participation, questions and Final Tenders in due time. In the first phase of the procurement, potential Candidates will be invited to participate. Based on the Requests to Participate, Candidates meeting the minimum requirements shall be invited to participate as Tenderers and invited to Negotiate. Tenderers are invited to provide feedback, comments and suggestions regarding the documentation. Finavia may invite the Tenderers to several rounds of meetings, if necessary. Negotiation agenda shall be instructed in the Invitation to Negotiate. Participants have the opportunity to ask questions at each stage. Tenderers are advised to consider that after the Procurement Decision has been made, agreements shall not be negotiated. Minor clarifications and additions to contact details and dates shall be made. Finavia sets suitability requirements to the Tenderers. Tenderer's own conditions and terms may not be included in any of the material it submits. Registration to Tarjouspalvelu supplier portal is free of charge. To avoid confusion, Candidates are advised to register to Tarjouspalvelu using the company name and ID of the entity that shall sign the Agreement. The procurement documentation, including the Agreement, any security details and floor plans etc. are available only against a duly filled-in and signed NDU. The NDU form is available in Tarjouspalvelu for registered users. Upon receipt of the signed NDU, Finavia sends the entire material to the email the NDU was received from. The signed NDU shall be sent to hankintapaallikot@finavia.fi with subject: "F&B Units to Schengen Gate Areas 12-15 at Helsinki Airport". The technical documentation is subject to change due to the nature of construction planning and processes.