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Ireland: Tenders/Health Service Executive (HSE)/Healthmail Managed Service Replacement for the Health Service Executive

  1. Supplier selection

    May 29, 2024 12:00 AMMay 29, 2024 12:00 AM

  2. Contract signed

    Mar 1, 2025 12:00 AMMarch 1, 2025 12:00 AM

  3. Result notice published

    Mar 25, 2025 4:12 PMMarch 25, 2025 4:12 PM

Brief

Healthmail Managed Service Replacement for the Health Service Executive

Awarded

The competition has ended and a winner has been selected.

Deadline
Mar 24, 2025Expired
Procedure
OpenSingle stage
Agreement
Buying services
Estimated value
€1over 3 years

Brief

The Health Service Executive (HSE) invited tenders from suitably qualified suppliers of secure email services for the development, implementation, hosting, deployment and support of a secure email & identity service for community-based services throughout the Irish Health Service. 'Healthmail' is to be implemented as a dedicated, secure and bounded Microsoft Office365 service hosted in a cloud environment and delivered to the HSE as a fully managed service. The Invitation to Tender document also indicated that the HSE also reserves the right to utilise the outcome of this tender process for future similar requirements across the HSE and HSE funded Hospitals and Agencies as required.

IT- drift og vedlikehold

Result

TED
  • Three Ireland (Hutchison) Limited
    Winner
  • Number of bids
    3
  • Contract value
    €22,500,000

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Award Criteria

  • Description

    Overall Cost

    Source

    No source found in the documents. Check the weight against the tender documents.

  • Description

    Project Management

    Source

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  • Description

    Migration Planning

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  • Description

    Functional & Technical Specification

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  • Description

    Security Management

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  • Description

    Business Continuity

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  • Description

    Reporting

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  • Description

    Support & Operations

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  • Description

    Testing & Training

    Source

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  • Description

    Sustainability Management

    Source

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Previous winners

  • Who are you up against?

    The suppliers who have won similar contracts at Health Service Executive (HSE)

From the notice

  • The Health Service Executive (HSE) invited tenders from suitably qualified suppliers of secure email services for the development, implementation, hosting, deployment and support of a secure email & identity service for community-based services throughout the Irish Health Service. 'Healthmail' is to be implemented as a dedicated, secure and bounded Microsoft Office365 service hosted in a cloud environment and delivered to the HSE as a fully managed service. The Invitation to Tender document also indicated that the HSE also reserves the right to utilise the outcome of this tender process for future similar requirements across the HSE and HSE funded Hospitals and Agencies as required.

  • Contact

    HSE Procurement Helpdeskprocurement.helpdesk@hse.ie
  • Type
    Result
  • Main code
    IT services: consulting, software development, Internet and support
    72000000
  • 48000000Software package and information systems48223000Electronic mail software package48800000Information systems and servers64216000Electronic message and information services64216120Electronic mail services72412000Electronic mail service provider

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