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    HRB - Implementation of a Cloud Based Voice System

    The Health Research Board

    HRB - Implementation of a Cloud Based Voice System

    1. Competition notice published

      Oct 10, 10:41 AMOctober 10, 2025 10:41 AM

    2. Supplier selection

      Feb 12, 12:00 AMFebruary 12, 2026 12:00 AM

    3. Contract signed

      Jun 9, 12:00 AMJune 9, 2026 12:00 AM

    4. Result notice published

      Jul 29, 12:14 PMJuly 29, 2026 12:14 PM

    Brief

    Ireland: Tenders/The Health Research Board/HRB - Implementation of a Cloud Based Voice System

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    Systemutvikling og programmering

    The Health Research Board has entered into a framework agreement with Vodafone_65874 for the delivery of cloud-based voice system services in Ireland, transitioning from an existing on-premise legacy phone and voicemail system. The agreement has a duration of 10 years and a maximum total contract value of 388,760 EUR. The award was based on a quality score of 60% and a cost score of 40%. Three bids were received for this contract.

    Result

    Winner
    Vodafone_65874
    Number of bids
    3
    Contract value
    Not stated

    About the bid

      The Health Research Board (hereinafter referred to as the “HRB”) is a statutory agency under the aegis of the Department of Health. The HRB’s mission is to support research that improves people's health, promotes evidence-informed care, and creates solutions to societal challenges. Our vison is ‘better health through excellent research, data and evidence.’ An overview of the HRB’s objectives and activities may be found in The HRB Strategy 2021-2025, Health research - making an impact, (https://www.hrb.ie/strategy-2025/). The nature of the contract involves the transitioning off an existing on premise legacy phone and voicemail system to a cloud-based alternative.

      Contact phone
      (01) 234 5000
      Contact email
      alynch@hrb.ie
      Address
      67-72 Lower Mount Street,, DO2 H638 Dublin

    Custom Assessment Criteria

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    Award Criteria

    • Description

      Cost @ 40%

    • Description

      Quality @ 60%

    Qualification requirements

      Found no qualification requirements in the contract notice.

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    See the full notice

    Contracting authority
    The Health Research Board
    Title
    HRB - Implementation of a Cloud Based Voice System
    Type
    ResultFramework agreementPrequalification
    Main code
    72212510Communication software development services
    Supplemental codes
    64200000Telecommunications services
    Location
    Dublin
    Estimated value
    €388,760.00
    Duration
    10 years

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