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Ireland: Tenders/Health Service Executive (HSE)/HSE 24687 National Patient/Service User Online Feedback Platform for the HSE

  1. Competition notice published

    Aug 15, 2025 11:57 AMAugust 15, 2025 11:57 AM

  2. Questions deadline

    Sep 8, 2025 11:00 AMSeptember 8, 2025 11:00 AM

  3. Tender submission deadline

    Sep 22, 2025 2:00 PMSeptember 22, 2025 2:00 PM

  4. Opening date

    Sep 22, 2025 2:30 PMSeptember 22, 2025 2:30 PM

  5. Tender validity period

    Sep 22, 2:00 PMSeptember 22, 2026 2:00 PM

Brief

HSE 24687 National Patient/Service User Online Feedback Platform for the HSE

Expired

The competition has expired without a winner being announced.

Deadline
Sep 22, 2025Expired
Procedure
OpenSingle stage
Agreement
Buying goods
Estimated value
€1over 12 years

Brief

Health Service Executive (HSE) needs a National Patient/Service User Online Feedback Platform for an initial award in the HSE South West region, with potential further awards to other HSE Health Regions. The contract duration is 12 years, with a maximum total contract value of 1 EUR. The procurement seeks innovative, modern solutions, and service providers can propose partnership/consortium bids. The services are to be delivered in Dublin.

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From the notice

  • Description: The Health Service Executive (HSE) invites Tenders from suitably qualified companies / individuals for the supply, implementation and support of a National Patient/Service User Online Feedback Platform with an initial Award for the HSE South West region. Further Awards to the remaining HSE Health Regions may follow. The HSE encourages the marketplace to offer innovative, modern solutions to meet with the Specification of Requirements (as per the Tender Pack) - Service Providers can propose partnership /consortium bids to offer the best possible solution for the HSE. For full details please see Invitation to Tender documentation available with the Contract Notice published on the eTenders website.

  • Contact

    procurement.helpdesk@hse.ie
  • Type
    Competition
  • Location
    Dublin
  • Main code
    Software package and information systems
    48000000
  • 48100000Industry specific software package48219300Administration software package48600000Database and operating software package48611000Database software package48612000Database-management system48613000Electronic data management (EDM)48700000Software package utilities48800000Information systems and servers48814000Medical information systems48814200Patient-administration system48814400Clinical information system48900000Miscellaneous software package and computer systems72000000IT services: consulting, software development, Internet and support72200000Software programming and consultancy services72261000Software support services72267100Maintenance of information technology software72268000Software supply services72500000Computer-related services

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