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Ireland: Tenders/Health Information and Quality Authority (HIQA)/ICT-571 - ICT Managed Services Tender

  1. Competition notice published

    Aug 11, 2025 12:25 PMAugust 11, 2025 12:25 PM

  2. Change in competition

    Sep 11, 2025 1:44 PMSeptember 11, 2025 1:44 PM

  3. Supplier selection

    Oct 20, 2025 12:00 AMOctober 20, 2025 12:00 AM

  4. Contract signed

    Dec 1, 2025 12:00 AMDecember 1, 2025 12:00 AM

  5. Result notice published

    Dec 18, 2025 2:12 PMDecember 18, 2025 2:12 PM

Brief

ICT-571 - ICT Managed Services Tender

Awarded

The competition has ended and a winner has been selected.

Deadline
Dec 17, 2025Expired
Award
Cost 30% and 1 more
Procedure
OpenSingle stage
Agreement
Buying services
Estimated value
€7Mover 5 years

Brief

Health Information and Quality Authority (HIQA) has entered into an agreement with IT Alliance Group_7677 for the delivery of Core Managed ICT Services, including Level 1, Level 2, and Level 3 support, and optional Network Managed Service and Patching. The services are to be delivered in Ireland for an initial term of 3 years with 2 optional extensions of 1 year each, for a total maximum duration of 5 years, with a maximum total contract value of 7,000,000 EUR. The award was based on quality (Response to Requirements A1-A8 and Drawdown Services) and cost. Two bids were received for this contract.

IT-drift og support

Result

TED
  • IT Alliance Group_7677
    Winner
  • Number of tenders received
    2
  • Contract value
    €7,000,000

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Award Criteria

  • Description

    Response to Requirements A1-A8

    Source

    No source found in the documents. Check the weight against the tender documents.

  • Description

    Cost

    Source

    No source found in the documents. Check the weight against the tender documents.

  • Description

    Drawdown Services

    Source

    No source found in the documents. Check the weight against the tender documents.

Previous winners

  • Who are you up against?

    The suppliers who have won similar contracts at Health Information and Quality Authority (HIQA)

From the notice

  • Core Managed ICT Services: Level 1, Level 2 and Level 3 support service across HIQA’s ICT estate, ensuring operational efficiency, Service continuity and user satisfaction for an initial term of three years with 2 optional extensions of a further one year each. A drawdown for resources as required to support projects and BAU activities. Additional Services: Network Managed Service and Patching as an optional service

  • Contact

    noconnor@hiqa.ie
  • Type
    Result
  • Location
    Dublin
  • Main code
    Helpdesk and support services
    72253000

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