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    Invitation to Tender The provision of Onsite ICT Technician Support Services to Kildare Wicklow Education and Training Board

    Kildare and Wicklow Education and Training Board

    Invitation to Tender The provision of Onsite ICT Technician Support Services to Kildare Wicklow Education and Training Board

    1. Competition notice published

      Apr 17, 1:01 PMApril 17, 2025 1:01 PM

    2. Contract signed

      Jul 28, 12:00 AMJuly 28, 2025 12:00 AM

    3. Result notice published

      Aug 6, 7:58 AMAugust 6, 2025 7:58 AM

    Brief

    Ireland: Tenders/Kildare and Wicklow Education and Training Board/Invitation to Tender The provision of Onsite ICT Technician Support Services to Kildare Wicklow Education and Training Board

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    IT-drift og support

    Kildare and Wicklow Education and Training Board has entered into an agreement with GPS IT Services Ltd for the provision of onsite ICT technician support services in Kildare and Wicklow. The services include a flexible dedicated technical support team available from 8 AM to 5 PM, Monday to Friday, with ad-hoc out-of-hours support as needed. The contract duration is 4 years, with a final value of 2,200,000 EUR. The award criteria focused on cost (40%) and quality (60%), including timely assignment of resources, knowledge/skills transfer, service level/support, and environmental sustainability.

    Result

    Winner
    GPS IT Services Ltd
    Number of bids
    2
    Contract value
    €2,200,000

    About the bid

      KWETB require a flexible Dedicated Technical Support Team available from 8 AM to 5 PM, Monday to Friday, with ad-hoc out-of-hours support as needed (Bank Holidays not included). Onsite Technical Support Team will be required to travel to any KWETB locations in Kildare and Wicklow. Some locations require a dedicated day / half day onsite support, other locations will be on a ‘as request basis’.

      Contact phone
      45988000
      Contact email
      procurement@kwetb.ie
      Address
      Chestnut House, Millennium Park, Naas, Co Kildare, W91 FH6T Naas

    Custom Assessment Criteria

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    Award Criteria

    • Description

      Cost

    • Description

      Quality of the proposals to ensure Timely Assignment of Resources and delivery of the service, Quality of the Knowledge/Skills Transfer proposal, Service Level /Support, Environmental Sustainability

    Qualification requirements

      Found no qualification requirements in the contract notice.

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    See the full notice

    Contracting authority
    Kildare and Wicklow Education and Training Board
    Title
    Invitation to Tender The provision of Onsite ICT Technician Support Services to Kildare Wicklow Education and Training Board
    Type
    ResultPrequalification
    Main code
    72000000IT services: consulting, software development, Internet and support
    Supplemental codes
    72500000Computer-related services72510000Computer-related management services72590000Computer-related professional services72600000Computer support and consultancy services
    Location
    Mid-East
    Estimated value
    €1,500,000.00
    Duration
    48 months

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