Microsoft Unified Support
Awarded
The competition has ended and a winner has been selected.
- Qualification deadline
- Jan 7,Expired
- Award
- Price only
Brief
Danmarks Tekniske Universitet - DTU har inngått en avtale med Microsoft Danmark ApS om å levere Microsoft Unified Support-tjenester for å supplere universitetets lisensanskaffelse. Tjenestene, som har en verdi på 2 020 500 DKK, skal leveres i Københavns omegn og inkluderer reaktiv og proaktiv støtte, rådgivningstjenester, risikovurdering og krisehåndtering direkte fra Microsofts interne team.
IT-drift og support
Result
- Microsoft Danmark ApSWinner
- 1Number of bids
- DKK 2,020,500Contract value
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Description
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Source
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Previous winners
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The suppliers who have won similar contracts at Danmarks Tekniske Universitet - DTU
From the notice
DTU purchases a service support offering from Microsoft as supplemental support for the universities' licens procurement. DTU purchase Microsoft license through an EES agreement (tender via a mini-tender under SKI 02.06/2 - Statens og Kommunernes Indkøbsservice A/S), and this agreement provides both prices and terms that are highly favourable for the customers. SKI is a Danish public procurement service, that establish solutions and agreements with in the public sector. However, the agreement (SKI 02.06/2) does not include professional support, making it necessary for DTU to purchase this support through a separate agreement alongside the main license agreement (EES) in order to ensure continuity and support for the use of the products. Microsoft Unified Support offers a comprehensive support system designed to help their customers to maximize their investment in Microsofts licenses. DTU needs the Unified agreement due to the following specifications: Reactive support, proactive support, advisory services, risk assessment and crisis management directly from the professional teams within Microsoft's internal organization.
Contact
Anna Storchaasst@dtu.dk- Result · PrequalificationType
- Københavns omegnLocation
- 72250000Main codeSystem and support services
- 72000000IT services: consulting, software development, Internet and support