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    New Ticket Vending Machine's to DSB

    DSB

    New Ticket Vending Machine's to DSB

    1. Competition notice published

      Mar 27, 6:54 PMMarch 27, 2026 6:54 PM

    2. Qualification deadline

      Apr 27, 8:00 AMApril 27, 2026 8:00 AM

    Brief

    Denmark: Tenders/DSB/New Ticket Vending Machine's to DSB

    Published deadline passed

    The published deadline has passed. For multi-stage competitions a later tender deadline may still apply — check the notice or portal for the current phase.

    Brief

    Adgangskontroll og sikkerhetssystemer

    DSB SOV needs new cashless ticket vending machines (TVMs) for all its stations in Denmark, with a maximum total value of 292 million DKK over 20 years. The contract includes production, transportation, mounting, testing, commissioning, onsite and remote support, maintenance, troubleshooting, and updating of the TVMs. The solution must integrate into DSB’s IT environment and sales systems, and the implementation phase must be completed by January 9, 2029. The supplier will be responsible for delivering complete TVMs (hardware and related components), a Central Monitoring System, firmware, operating system, and other supplier software, as well as planning and executing implementation and rollout, and providing operations, maintenance, and support. Tenders will be evaluated based on Economy (20%), Solution (45%), and Delivery (35%). A minimum average turnover of at least 100 million DKK in the three latest annual financial statements is required.

    About the bid

      The purpose of the public procurement procedure is enter into a contract regarding production, transportation, mounting, test, commission, onsite and remote support and maintenance of the TVM's, also included is troubleshooting, updating of TVM to ensure optimal functionality and longevity TVM’s to all DSB's stations in Denmark. DSB is looking to replace our existing TVMs throughout all our stations because the current TVMs are soon to be obsolete. Our existing TVMs are more than 20 years old, hence challenging maintenance as well as IT security issues. The TVM’s under this Contract must be cashless and support DSB in a better, faster and more modern way. This Contract covers the delivery, implementation and operation of the TVMs in Denmark and establishes the overall framework for cooperation between the Parties. The Contract covers the following main areas, but not limited to: • Production, Factory Acceptance Test (FAT) and delivery of TVMs in accordance with the requirements set out in the Contract and its Appendices. • Dismantling of current ticket vending machines and installation of new TVMs at all listed stations in Denmark • Operations, Maintenance and Support of the Solution. • Integration of the Solution into DSB’s IT environment and sales systems, as further described in Appendix 12 and Appendix 2.A. The total number of new Ticket Vending Machines will be finalised during the Planning Phase cf. Appendix 8.B and the Contract clause 4. The expect the amount of TVMs is stated in Appendix 8.B. The Implementation Phase must be completed in accordance with the timeframe stated in Appendix 3.b, no later than the 9th of January 2029. The Supplier shall, for the duration of the contract, but not limited to, be responsible for: • Deliver complete TVMs (hardware and related components) in accordance with Appendix 2.A and Appendix 12. • Deliver a Central Monitoring System as part of the Solution for monitoring, alarms, logging and remote administration of TVMs and their devices in accordance with Appendix 2.A and Appendix 12. • Deliver and install firmware, operating system and other Supplier Software, including necessary APIs and interfaces towards, inter alia, printer and payment terminal in accordance with Appendix 2.A and Appendix 12. • Plan and execute implementation and Rollout, including dismantling of current ticket vending machines, installation, testing and commissioning of new TVMs in accordance with Appendix 3 and Appendix 13. • Provide onsite and remote Operations, Maintenance and Support, as described in Appendix 14, Appendix 14.A, Appendix 14.B and Appendix 14.C. • Provide the required Documentation and perform license management for the delivered Software in accordance with Appendix 10 and Appendix 15.Main features of the procedureAfter receipt of initial tenders, the contracting entity will conduct individual negotiation meetings with all tenderers who have submitted an initial tender within the deadline stated. The negotiations will be conducted in accordance with the principle of equal treatment, and all tenderers will be given the same amount of time for negotiations with the contracting entity. Successive stages are not used in order to limit the number of tenders to be negotiated. After the negotiations, the contracting entity may choose to issue revised tender documents for further initial or final tenders. The tenderers will be informed thereof at the same time with an invitation to submit an initial or final tender. The contracting entity reserves the right to award the agreement on the basis of the first initial tender. The contracting entity will not pay a participation fee to the tenderers who participate in the entire tender procedure and who submit a final, compliant tender. For further information on the process of the negotiations, reference is made to the tender specifications cf. appendix c. after signing of the Contract, the Supplier shall delivery and installed the Ticket Vending Machines, cf. the Contract and its Appendices, from the begining of 2027 and with last Ticket Vending Machine having been installed at the Station no later than November 208, cf. Appendix 3.b.

      Contact name
      Kathrine Conda
      Contact phone
      +45 24683599
      Contact email
      kadc@dsb.dk
      Address
      Telegade 2, 2630 Taastrup

    Custom Assessment Criteria

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    Award Criteria

    • Description

      Please see the tender conditions Appendix A section 1.1

    • Description

      Please see the tender conditions Appendix A section 1.2

    • Description

      Please see the tender conditions Appendix A section 1.3

    Qualification requirements

    • Description

      As a minimum requirement, a total average turnover of at least DKK 100 million is required in the three latest annual financial statements avaliable. If the candidate relies on the capacities of other entities, the turnover is to calculated as the total turnover of the candidate and such other entities in the three latest annual financial statements available. For groups of operators (e.g. a consortium), the turnover is calculated as the total turnover of the operators in the three latest financial statemens available.

      Documentation Requirement

      The candidate must submit the European Single Procurement Document ("ESPD") with the following information: The candidates total turnover in the three lates financial years available. Upon the contracting entity's request, the following documentation of the economic and financial capacity must be submitted: A statement regarding the operator's overall turnover in the three latest annual financial statements available, depending on when the operator was established or started trading if the figures for this turnover are available. For groups of operators (e.g. a consortium), the information in the three latest financial statements available must be submitted for each participating operator in the group. where an operator relies on the economic and financial capacity of other entities (e.g. a parent company, a sister company or a subcontractor), information for such other entities must be provided as well. The information is to be stated in section IV.B of the ESPD.

    • Description

      If the candidate relies on the economic and financial capacity of other entities in relation to the fulfilment of the minimum suitability requirements, the candidates and the entities in question will be required by the contracting entity to undertake joint and several liability for the performance of the contract.

      Documentation Requirement

      The operator(s) making its/their economic and financial capacity available to the candidate must sign a letter of commitment, see further in the tender specifications. The form is enclosed as an attachment to the tender specifications.

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    See the full notice

    Contracting authority
    DSB
    Title
    New Ticket Vending Machine's to DSB
    Type
    CompetitionPrequalification
    Main code
    30144200Ticket-issuing machines
    Supplemental codes

    No supplemental codes from buyer…

    Estimated value
    DKK 292,000,000.00
    Duration
    20 years

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