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    O&M contract

    Metroselskabet I/S

    O&M contract

    1. Contract signed

      Oct 9, 12:00 AMOctober 9, 2026 12:00 AM
    2. Result notice published

      Oct 13, 5:19 PMOctober 13, 2026 5:19 PM

    Brief

    Denmark: Tenders/Metroselskabet I/S/O&M contract

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    Persontransporttjenester

    Metroselskabet I/S has entered into an agreement with KBH Metro Partner ApS for the operation and maintenance of the complete Copenhagen Metro system, covering lines M1, M2, M3, and M4, which span approximately 40 kilometers and 44 stations in the Copenhagen area. The contract has a duration of 12 years with options for a total of 3 additional years, and a final value of 12,488,311,317 DKK. The services include traffic operations, passenger services, maintenance of assets (including preventive and corrective maintenance, spare parts provision, and cleaning), information technology services (including cybersecurity), ticketing and passenger counting, communication, and various organizational and management services. The O&M Provider is expected to take full responsibility for daily operation and the majority of maintenance of the metro system's assets, which include tunnels, structures, railway infrastructure, electrical and mechanical installations, passenger and service vehicles, escalators, and the Control and Maintenance Center. Three bids were received for this contract.

    Result

    Winner
    KBH Metro Partner ApS
    Number of bids
    3
    Contract value
    DKK 12,488,311,317

    About the bid

      The Contract comprises the operation and maintenance of the complete system of the Copenhagen Metro, metro lines M1, M2, M3 and M4 (the “O&M contract”). The lines span over 44 stations (30 underground stations and 14 above ground stations) and approximately 40 kilometres doubletrack in the Copenhagen area. The metro system operates 24/7 with a varying headway throughout the day. Currently, the metro has approximately 2 million passengers per week on average. This figure is expected to increase in the coming years. The metro is a fully automated and driverless, GoA4 system, it consists of two separated systems; M1/M2 and M3/M4 each with own control and maintenance center and is operated without any operator staff (e.g. stewards) on the trains. The O&M contract comprises a mobilisation period of approximately 9-12 months after the signing of the O&M contract and prior to the start of the operation period. In the operation period the winning tenderer (the “O&M Provider”) will handle all operation and the majority of maintenance of the complete metro system. At the start of the operation period the assets that are owned by the contracting entity, Metroselskabet I/S (“Metroselskabet”), will be made the available to the O&M Provider.The assets include e.g.: • Tunnels and structures, including stations, transfer areas / tunnels, shafts, bridges and embankments • Railway infrastructure, including power supply, traction power, permanent way, ATC system, platform screen doors, automatic platform gates, passenger security and information systems, SCADA, access control systems and intrusion detection systems, radio communication systems and transmission systems, passengercounting system, and the equipment related to the Rejsekort (travel card) system and ticketing system • Electrical and mechanical installations and equipment in tunnels, structures, stations, transfer areas / tunnels, shafts and CMC, including ventilation • Passenger vehicles and service vehicles • Escalators • Control and Maintenance Center, including outdoor areas • Documentation, manuals and procedures • IT systems and programmes forming part of the metro system • Certain management systems • Movables • Consumables (a smaller amount is expected to be available at commencement of the O&M contract) • Spare parts (a smaller amount is expected to be available at commencement of the O&M contract). Additionally, as further described in the tender material, spare parts to certain systems will be available via a contract which Metroselskabet has entered into separately. The O&M Provider is expected to be entrusted with the full responsibility for the daily operation and the majority of the maintenance of assets forming part of the metro system, including provision of spare parts and consumables. The O&M Provider’s services, tasks, etc. under the O&M contract are, on an overall level, expected to include, but not be limited to: - Traffic operations, including operation of traffic systems and staffing. - Passenger services, e.g. traffic information and customer service. - Maintenance of assets, including preventive maintenance, corrective maintenance, provision of spare parts, obsolescence management, cleaning, maintenance optimisation, etc.- Information technology services, including cyber security. - Ticketing and passenger counting. - Communication based on communication plans and strategies. - Organisation and management services, e.g. human ressource management, management of additional services, management of third-party works, technology management, data management, quality management, configuration management, railway safety management, operational railway access management, security and resilience management, occupational health and safety management (OHS), environmental management energy and carbon management and risk management. - Reporting, planning, documentation, etc., including e.g. delivery of variousreports at certain intervals, provision of other information, and compilation, updating and maintenance of documentation. - Services in the mobilisation phase and in connection with the expiry of the O&M contract (demobilization), including certain transitional services to assist in the mobilisation of a potential new O&M Provider. In addition, the O&M Provider may be requested to perform additional tasks and projects in relation to the metro system, e.g. development / improvement of assets, on an optional basis. Furthermore, the O&M Provider may be requested to participate in and provide services / deliverables in relation to a number of larger investment / reinvestment projects and other third-party projects in relation to the metro system during the O&M contract period that are expected to be subject to separate procurements / contracts. These projects are expected to include replacement of rolling stock and signaling for the M1 and M2. The Danish Transfer of Undertakings Act (Act no. 710 of 20 August 2002 on the rights of employees in connection with transfer of undertaking as amended) applies to this contract. This entails that employees of the current O&M provider and subcontractors will transfer to the O&M Provider on the same terms as the employees were employed by the current O&M provider and subcontractors pursuant to the provisions in the Danish Transfer of Undertakings Act subsequent to the O&M Provider’s commencement ofoperation and maintenance of the Copenhagen Metro M1-M4. The duration of the O&M contract is expected to be 12 years (excluding the mobilisation period) with options for extension for a total of 3 years. After the expiry of the operation periode, the O&M Provider must, to a limited extent, provide assistance to Metroselskabet and/or to a potential new O&M provider in relation to the operation and maintenance of the Metro.Main features of the procedureThe Procurement Documents are available at www.byggeprojekt.dk. Certain documents are made available in the Virtual Data Room. This includes documents that form part of the Procurement Documents as well as Background Information Documents that do not form part of the Procurement Documents. For further details regarding the Virtual Data Room, reference is made to the Instructions to Tenderer section 3.1, 3.2, and Appendix 3.1 to the Instructions to Tender. After receipt of the first initial tenders Metroselskabet will conduct individual negotiation meetings with all tenderers who have submitted a first initial tender within the deadline stated. Successive stages in order to limit the number of tenders to be negotiated are not used. After the negotiations, Metroselskabet may choose to issue revised tender documents for further tenders. The tenderers will be informed thereof at the same time. Metroselskabet reserves the right to contract on the basis of the first revised tender or later tenders. The tender will not be awarded on the basis of the first initial tender. Metroselskabet will pay remuneration of 1,000,000 EUR to prequalified tenderers who submit a compliant final tender, defined as the tender submission on which the contract award decision is based. The winning tenderer will not be remunerated. For further information on the process and the negotiations, reference is made to the Instructions to Tenderers. The statement in the final sentence of Section 5.1.9, “The procedure will take place in successive stages. At each stage, some participants may be eliminated,” is only included due to technical reasons related to the eNotices2 system udsed to generate the contract notice. However, this does not reflect the actual procedure. The procurement process does not take place in successive stages, and no shortlisting or elimination of participants occurs during the negotiation phase.

      Contact name
      Peter Andreasen
      Contact phone
      33111700
      Contact email
      plan@m.dk
      Address
      Metrovej 5, 2300 København S

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    Award Criteria

    • Description

      Reference is made to the Instructions to Tenderers.

    • Description

      Reference is made to the Instructions to Tenderers.

    Qualification requirements

      Found no qualification requirements in the contract notice.

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    See the full notice

    Contracting authority
    Metroselskabet I/S
    Title
    O&M contract
    Type
    ResultPrequalification
    Main code
    60210000Public transport services by railways
    Supplemental codes
    34630000Parts of railway or tramway locomotives or rolling stock; railways traffic-control equipment50220000Repair, maintenance and associated services related to railways and other equipment
    Location
    Byen København
    Estimated value
    €2,400,000,000.00
    Duration
    15 years

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