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    Passenger Information System - S-train fleet

    DSB

    Passenger Information System - S-train fleet

    1. Competition notice published

      Aug 29, 5:09 AMAugust 29, 2025 5:09 AM
    2. Contract signed

      Mar 26, 12:00 AMMarch 26, 2026 12:00 AM
    3. Result notice published

      Mar 27, 11:58 AMMarch 27, 2026 11:58 AM

    Brief

    Denmark: Tenders/DSB/Passenger Information System - S-train fleet

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    Programvareprodukter og lisenser

    DSB SOV har indgået en aftale med Luminator Technology Group om levering af et passagerinformationssystem til 4. generations S-tog, type SA og SE, i København. Systemet består af et kontrol- og audiosystem (C&A) og interne rutedisplays (IRD). Kontrol- og audiosystemet skal levere automatiske højttalerannonceringer, styre elektroniske displays og understøtte kommunikation (PA, personale og nødsituationer), mens de interne rutedisplays skal vise rute, fremskridt, linjelogo, ur og informationsmeddelelser på LCD-skærme. Aftalen omfatter levering af 20 kontrol- og audiosystemer og 280 displays til 20 SA-togsæt, med optioner på yderligere 20 SA-togsæt (fordelt på to optioner af 10 togsæt hver) samt en pakke med anbefalede reservedele. Den samlede værdi af kontrakten er 10.067.188 euro. Der deltog 2 tilbudsgivere i konkurrencen.

    Result

    Winner
    Luminator Technology Group
    Number of bids
    2
    Contract value
    €10,067,188

    About the bid

      DSB aims, through this tender, to procure a Passenger Information System for the 4th generation S-trains. The Passenger Information System consists of a Control & Audio System (C&A) and Internal Route Displays (IRD). The subject of the contract is a passenger information system for the 4th generation S-trains, types SA and SE, which consists of: • A Control & Audio System that can: o Provide automatic speaker announcements to passengers o Manage associated electronic displays o Support communication in the form of public address announcements (PA), staff communication, and emergency communication with passengers (ESU) • Internal Route Displays (IRD) that: o Show the train's route and progress along the route on an LCD screen o Display the route's line logo, the clock, and informational messages on another LCD screen The legacy system is approaching its end of life. Currently several components are considered obsolete, and it is planned to exchange and upgrade the system. The scope of the tender is as follows: • Supply of a complete Control- and Audio system and Internal Route Displays (IRD) – in total 20 Control & Audio Systems and 280 displays - for 20 litra SA trains. • Options: Further supply of a complete Control- & Audio System and Internal Route Displays for 20 SA trainsets. The options are structured as follows: o Option 1: Control & Audio System and Internal Route Displays for 10 SA trainsets o Option 2: Control & Audio System and Internal Route Displays for 10 SA trainsets • Supply of a package of recommended spare parts.Main features of the procedureUpon receipt of the initial tenders, the contracting entity will hold individual negotiation meetings with all tenderers who have submitted an initial tender on time. The negotiations will be conducted in accordance with the principle of equal treatment, and all tenderers will be allocated the same amount of time for negotiations with the contracting entity. No successive phases will be applied to reduce the number of tenders subject to negotiation. Following the negotiations, the contracting entity may issue revised tender documents with the aim of obtaining an additional initial or final tender. Tenderers will be informed of this simultaneously and invited to submit an initial or final tender. The contracting entity reserves the right to award the contract based on the initial tenders. The contracting entity does not provide participation compensation to tenderers. The negotiation process is further described in the tender specifications and annexes A-H.

      Contact name
      Amina Ahmed
      Contact phone
      +45 24683569
      Contact email
      amnoah@dsb.dk
      Address
      Telegade 2, 2630 Taastrup

    Custom Assessment Criteria

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    Award Criteria

    • Description

      The sub-criterion "Quality" carries a weight of 60%. The award criterion "Quality," including the allocation of points and evaluation method, is further detailed in the tender evaluation (Annex A - Tender Evaluation).

    • Description

      The sub-criterion "Price" carries a weight of 40%. The award criterion "Price," including the allocation of points and evaluation method, is further detailed in the tender evaluation (Annex A - Tender Evaluation).

    Qualification requirements

    • Description

      As a minimum requirement, the applicant must have an average annual turnover of at least DKK 50 million over the three (3) most recent available annual reports or financial statements. If the applicant relies on the capacities of other entities, the average annual turnover is calculated as the combined average annual turnover of the applicant and these other entities over the three (3) most recent available annual reports or financial statements. In the case of a group of economic operators (e.g., such as a consortium), the average annual turnover is calculated as the combined average annual turnover of all participating companies over the three (3) most recent available annual reports or financial statements.

      Documentation Requirement

      The applicant must submit the European Single Procurement Document (hereinafter referred to as ESPD) specifying the applicant’s average annual turnover over the three (3) most recent available annual reports or financial statements. The annual turnover shall be stated with one (1) decimal. When requested by the Contracting Entity, a statement regarding the company’s average annual turnover over the three (3) most recent available annual reports or financial statements must be submitted. This requirement applies depending on when the company was established or began its operations, provided that such figures for the annual turnover are available. For groups of companies (e.g., such as a consortium), the required information must be provided for each participating company in the group based on the three (3) most recent available annual report or financial statements. If the company relies on the economic and financial capacity of other entities (e.g., a parent company, sister company, or subcontractor), the required information must also be submitted for these entities.

    • Description

      As a minimum requirement, the applicant must have an average EBIT margin of at least 2,0% over the three (3) most recent available annual reports or financial statements. The EBIT margin for a given financial year is calculated as applicant’s EBIT divided by the turnover, expressed as a percentage. The EBIT margin is thus calculated as follows: (EBIT / Turnover) x 100 = EBIT margin. If the applicant relies on the capacities of other entities, the EBIT margin for a given financial year is calculated as the combined EBIT of the applicant and these other entities, divided by their combined turnover, expressed as a percentage. Hereafter the average EBIT margin is calculated over the three (3) most recent available annual reports or financial statements. In the case of a group of economic operators (e.g., such as a consortium), the EBIT margin for a given financial year is calculated as the combined EBIT of all participating companies, divided by their combined turnover, expressed as a percentage. Hereafter the average EBIT margin is calculated over the three (3) most recent available annual reports or financial statements.

      Documentation Requirement

      The applicant must submit the European Single Procurement Document (hereinafter referred to as ESPD) specifying the applicant’s average EBIT margin over the three (3) most recent available annual reports or financial statements. The EBIT margin shall be stated with one (1) decimal. When requested by the Contracting Entity, a statement regarding the applicant’s EBIT-margin for the three (3) most recent available annual reports or financial statements must be submitted. This requirement applies depending on when the applicant was established or began its operations, provided that such figures for the EBIT margin are available. For groups of companies (e.g., such as a consortium), the required information must be provided for each participating company in the group based on the three (3) most recent available annual report or financial statements. If the applicant relies on the economic and financial capacity of other entities (e.g., a parent company, sister company, or subcontractor), the required information must also be submitted for these entities.

    • Description

      As a minimum requirement, the applicant must have an average equity ratio of at least 20,0% over the three (3) most recent available annual reports or financial statements. The equity ratio for a given financial year is calculated as the applicant’s total equity divided by the applicant’s total assets, expressed as a percentage. The equity ratio is thus calculated as follows: (Total Equity/Total Assets) x 100 = Equity ratio. If the applicant relies on the capacities of other entities, the equity ratio for a given financial year is calculated as the combined total equity of the applicant and these other entities divided by their combined total assets, expressed as a percentage. Hereafter the average equity ratio is calculated over the three (3) most recent available annual reports or financial statements. In the case of a group of economic operators (e.g., such as a consortium), the equity ratio for a given financial year is calculated as the combined total equity of all participating companies divided by their combined total assets, expressed as a percentage. Hereafter the average equity ratio is calculated over the three (3) most recent available annual reports or financial statements.

      Documentation Requirement

      The applicant must submit the European Single Procurement Document (hereinafter referred to as ESPD) specifying the applicant’s average equity ratio over the three (3) most recent available annual reports or financial statements. The equity ratio shall be stated with one (1) decimal. When requested by the Contracting Entity, a statement regarding the applicant’s equity ratio for the three (3) most recent available annual reports or financial statements must be submitted. This requirement applies depending on when the applicant was established or began its operations, provided that such figures for the equity ratio are available. For groups of companies (e.g., such as a consortium), the required information must be provided for each participating company in the group based on the three (3) most recent available annual report or financial statements. If the applicant relies on the economic and financial capacity of other entities (e.g., a parent company, sister company, or subcontractor), the required information must also be submitted for these entities.

    • Description

      If there are more than 3 applicants who meet the minimum requirements for economic and financial capacity, DSB will select 3 applicants based on their references. The limitation of applicants invited to submit a tender will be made based on an assessment of which applicants have documented the most relevant delivery of goods covered by the contract. The relevance assessment will be based on the extent to which the references collectively demonstrate experience in delivering goods comparable to the requested main deliveries: 1. Delivery of Control & Audio System 2. Delivery of Internal Route Displays each equally weighted. The Contracting Entity will place particular emphasis on the following in the selection process: - References involving renovation and/or lifetime extension of existing trains. Emphasis will be placed on projects that demonstrate the applicant's ability to integrate new components with the customer's existing systems to a significant extent. This could include integration with an existing TCMS (Train Control Management System) or similar. - References involving the delivery of LCD displays for trains. Emphasis will be placed on whether the applicant has delivered complete displays in enclosures, approved for use in trains and in operation. - References with a train operator as the customer. Emphasis will be placed on references with customers comparable to DSB. Only references related to the deliveries of goods that have been completed at the time of application will be considered. For ongoing deliveries of goods, only the part of the delivery already completed at the time of application will be included in the assessment of the reference. If more than 3 references are submitted, DSB will only consider the 3 latest references. If it cannot be determined which 3 references are the latest, DSB will draw lots among all submitted references. No more than 3 references may be provided, regardless of whether the applicant is a single applicant, relies on the technical and professional capacity of other entities (e.g., a parent company or subsidiary), or is a group of operators (e.g., a consortium).

      Documentation Requirement

      The applicant must submit an ESPD (European Single Procurement Document) specifying a list of the 3 most significant comparable delivery of goods that the applicant has completed within the last 3 years before the application deadline. The references should include the following information: 1. A description of the delivery of goods provided to the customer. The description should indicate: - How the reference is distributed across the different delivery of goods (items 1-2). - Whether the applicant has integrated new components with the customer's existing system. - Whether the applicant has delivered complete display enclosures for trains and in operation. 2. Start and end dates for the execution of the reference. 3. The financial value of the reference (amount). 4. The name of the customer, along with a description of how the customer is comparable to DSB. 5. A description of the role the applicant had in delivering the services. 6. Contact information for the customer's contact person. The applicant will not be required to provide additional documentation for technical and professional capacity. However, the Contracting Entity reserves the right to contact the applicant, or the customer specified in the reference to verify the information about the reference, including the timelines provided for the reference.

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    See the full notice

    Contracting authority
    DSB
    Title
    Passenger Information System - S-train fleet
    Type
    ResultPrequalification
    Main code
    48813000Passenger information system
    Supplemental codes
    31682230Graphic display panels32340000Microphones and loudspeakers
    Location
    Byen København
    Estimated value
    DKK 88,000,000.00

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