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    Provision of an Online Consultation Platform Application

    Commission for Regulation of Utilities

    Provision of an Online Consultation Platform Application

    1. Contract signed

      Feb 8, 12:00 AMFebruary 8, 2024 12:00 AM

    2. Result notice published

      Mar 28, 2:58 PMMarch 28, 2024 2:58 PM

    Brief

    Ireland: Tenders/Commission for Regulation of Utilities/Provision of an Online Consultation Platform Application

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    Systemutvikling og programmering

    The Commission for Regulation of Utilities (CRU) is Ireland’s independent energy and water regulator. The CRU has a wide range of economic, customer protection and safety responsibilities in energy and water. The CRU’s mission is to protect the public interest in Water, Energy and Energy Safety. The work of the CRU impacts every Irish home and business, by ensuring safe, secure and sustainable energy and water supplies at a reasonable cost. CRU is seeking a provider of an online consultation platform with proven experience of customising and integrating that platform for clients, to provide consultation, licensing, setup, configuration, and integration of the platform. In consultations, we typically ask specific questions about our intended course of action. Consultations are open for a set period of time and move through a series of stages: upcoming, open, closed (awaiting decision) and closed (with decision). Occasionally, we may also use surveys to gather information. On submission of responses, CRU teams prepare reports summarising submissions to inform Commission decisions. The new consultation platform is expected to improve respondents' user experiences while also making it easier for CRU professionals to publish, assess, and report on consultation contributions. The CRU will look to providers who have proven in-house capacity to provide the technical expertise and support.

    Result

    Winner
    CiviQ
    Number of bids
    0
    Contract value
    €56,700

    About the bid

      The Commission for Regulation of Utilities (CRU) is Ireland’s independent energy and water regulator. The CRU has a wide range of economic, customer protection and safety responsibilities in energy and water. The CRU’s mission is to protect the public interest in Water, Energy and Energy Safety. The work of the CRU impacts every Irish home and business, by ensuring safe, secure and sustainable energy and water supplies at a reasonable cost. CRU is seeking a provider of an online consultation platform with proven experience of customising and integrating that platform for clients, to provide consultation, licensing, setup, configuration, and integration of the platform. In consultations, we typically ask specific questions about our intended course of action. Consultations are open for a set period of time and move through a series of stages: upcoming, open, closed (awaiting decision) and closed (with decision). Occasionally, we may also use surveys to gather information. On submission of responses, CRU teams prepare reports summarising submissions to inform Commission decisions. The new consultation platform is expected to improve respondents' user experiences while also making it easier for CRU professionals to publish, assess, and report on consultation contributions. The CRU will look to providers who have proven in-house capacity to provide the technical expertise and support.

      Contact name
      Katarina Holohan
      Contact phone
      +35314000800
      Contact email
      procurement@cru.ie
      Address
      The Exchange, Belgard Sq North, Tallaght, D24 PXW0 Dublin

    Custom Assessment Criteria

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    Award Criteria

    • Description

      In order to conduct the cost assessment, Tenderers are required to submit a fixed price for the initial contract period (36 months).

    • Description

      Quality of Approach to Service Delivery

    • Description

      Functionality Delivery

    Qualification requirements

      Found no qualification requirements in the contract notice.

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    See the full notice

    Contracting authority
    Commission for Regulation of Utilities
    Title
    Provision of an Online Consultation Platform Application
    Type
    ResultPrequalification
    Main code
    72212445Customer Relation Management software development services
    Supplemental codes
    72000000IT services: consulting, software development, Internet and support72220000Systems and technical consultancy services72221000Business analysis consultancy services72224000Project management consultancy services72227000Software integration consultancy services72246000Systems consultancy services72266000Software consultancy services72600000Computer support and consultancy services73000000Research and development services and related consultancy services79400000Business and management consultancy and related services79410000Business and management consultancy services79411100Business development consultancy services
    Location
    Dublin
    Estimated value
    €0.00

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