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    Request for Tenders for the Provision of a Telephony Softphone Solution

    Office of the Revenue Commissioners_366

    Request for Tenders for the Provision of a Telephony Softphone Solution

    1. Competition notice published

      23. juli kl. 13:5523. juli 2025 kl. 13:55

    2. Contract signed

      5. des. kl. 00:005. desember 2025 kl. 00:00

    3. Result notice published

      13. jan. kl. 09:5913. januar 2026 kl. 09:59

    Brief

    Ireland: Tenders/Office of the Revenue Commissioners_366/Request for Tenders for the Provision of a Telephony Softphone Solution

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    Programvareprodukter og lisenser

    The Office of the Revenue Commissioners has entered into an agreement with eircom Limited (t/a eir evo) for the provision of a fully cloud-based Telephony Softphone Solution, hosted on either a public or private cloud within the EU. The solution must be from a Comreg recognised Telco and host a new 10,000 block of +353 1 xxxxxxx DDI number range to migrate Revenue’s 7000+ staff from current regional DDIs. The contract has a duration of 72 months and a total value of 2,269,333 €. Six bids were received for this contract.

    Result

    Winner
    eircom Limited (t/a eir business)_18711
    Number of bids
    6
    Contract value
    €2,269,333

    About the bid

      The Revenue Commissioners are tendering for a fully cloud based Telephony solution hosted on either public or private cloud in the EU. The proposed solution must be a Comreg recognised Telco to host a new 10,000 block of +353 1 xxxxxxx DDI number range which is required to migrate Revenue’s 7000+ staff from current regional DDI’s.

      Contact phone
      3536475000
      Contact email
      publicprocurement@revenue.ie
      Address
      Dublin Castle, D02 R940 Dublin 2

    Custom Assessment Criteria

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    Award Criteria

    • Description

      Quality of the Proposed Solution

    • Description

      Quality of the Proposed Implementation Services

    • Description

      Quality of the Proposed Support Services

    • Description

      Cost

    Qualification requirements

      Found no qualification requirements in the contract notice.

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    See the full notice

    Contracting authority
    Office of the Revenue Commissioners_366
    Title
    Request for Tenders for the Provision of a Telephony Softphone Solution
    Type
    ResultPrequalification
    Main code
    48500000Communication and multimedia software package
    Supplemental codes
    48100000Industry specific software package48600000Database and operating software package48800000Information systems and servers72300000Data services72400000Internet services72500000Computer-related services72700000Computer network services
    Location
    Dublin
    Estimated value
    €1,600,000.00
    Duration
    72 months

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