Responsible Gaming Solution

Veikkaus is requesting tenders for a Responsible Gaming Detection and Monitoring Solution (RG Solution) Veikkaus will select one supplier to provide RG Solution as a Service. The offered solution shall be a fully functional RG Solution provided as a Service according to the requirements and descriptions set out in the Call for Tender documents. The offered solution contains the full implementation of a Responsible Gaming Solution delivered as a Software as a Service (SaaS), covering at least the following: Necessary licenses Software Relevant integrations Testing environments Implementation Support and maintenance services Training The Agreement is fixed term and definite in duration for 24 months after the signing date of the Agreement. After the conclusion of the fixed-term Agreement will continue in force for an indefinite period.Main features of the procedure1. GENERAL The legislation concerning the public procurement is applied to the procurement. Type of procedure is open procedure. 2. CONTRACT NOTICE A contract notice has been published on the website www.hankintailmoitukset.fi and http://ted.europa.eu. The contract award notice shall be published after the award decision. 3. SUBMITTING THE TENDER AS A GROUP OF ECONOMIC OPERATORS AND SUBCONTRACTING The tenderer may submit the tender as a group of economic operators. In this case, however, it is required that the enterprises that belong to the group undertake with joint liability to fulfill the obligations and responsibilities of the contract. If the group is awarded with the contract, all group members shall sign the contract. The members of the group may not be changed during the procurement procedure or contract period. The group and the supplier with subcontractors is required to have the technical, economic and financial and other capacities to provide the goods and services in accordance with the contract for the whole contract period. During the tender competition and during the contract period, the supplier may be requested to provide proof on commitments and contracts that they have made with the notified subcontractors and which may affect the supplier’s capacity to meet the obligations of the contract. The group may be requested to provide corresponding proof on how the relationships between the members of the group have been arranged. If the tenderer uses subcontractors, it shall be responsible for the work of its subcontractors as of their own work. If the tenderer participates in the procurement process independently, using the services of its subcontractors as a part of its tender and being responsible for their work, the tenderer must state in the Subcontractors form how the subcontractor participates in producing the service. During the contract period, replacing subcontractors is possible only if it does not result to significant or material changes of the contract, and only with the consent of the contracting authority. 4. USING RESOURCES OF OTHER ENTITIES The tenderer or a group of economic operators may use the resources of other entities to fulfill the requirements of the invitation to tender without taking into account the legal nature of their relationship. The resources of other entities must be de facto at the disposal of the tenderer or the group of economic operators during the procurement process and the contract period. Such resources may include, for example: 1) Relying professional experience of other economic entity, which for example belong to the same group of companies, provided that this entity is named in the tender as a subcontractor for the tenderer or the group of economic operators, and it de facto participates in supplying the service; 2) the use of other company's personnel to fulfill the requirements concerning professional qualifications, provided that these persons de facto participate in supplying the service; 3) resources concerning economic and financial standing; 4) resources concerning technical capabilities, provided that such resources are de facto utilized to fulfill the requirements of the procurement. 5. PROCESSING OF TENDERS 5.1 SUITABILITY OF TENDERS Before the tenders are processed it shall be assessed whether the tenderers meet the technical, professional and economic and financial requirements presented in clause/form "Exclusion and suitability (ESPD)". The tenderer’s suitability shall be examined using the information provided in the tender, other financial statements (if separately requested) and the information available from risk rating reports. Tenderers who do not meet the minimum requirements set in the Call for Tenders shall be excluded from the tender competition. A tenderer who has been convicted of or in which any person with powers of representation, decision making or control has been convicted of an offence as referred in EU Public Procurement Directive 57 article, section 1 or to extortionate work discrimination as stated in the Criminal Code of Finland, chapter 47 section 3(a) shall also be excluded from the tender competition. A tenderer to whom a criterion for exclusion as referred to in Public Procurement Act may also be excluded from the tender competition. 5.2 COMPLIANCE OF TENDERS WITH THE CALL FOR TENDERS The solution and services tendered shall comply with the content of the Call for Tenders and its annexes. All the requested information and required annexes must be annexed to the tender. In examining the compliance of the tender the tender is assessed based on the entire content of the tender. Tenders that are not in compliance with the Call for Tenders or in accordance with the conditions of the tendering procedure shall be excluded from the tender competition. 5.3 EVALUATION OF TENDERS The evaluation of the tenders shall be made according to chapter "Grounds for decision". 5.4 AWARD DECISION AND ITS NOTIFICATION The award decision shall be sent for the information of all the tenderers via email. The contract does not come into force as a result of the notification of the decision, but requires a separate written contract.