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    RFP 250034 - TENDER FOR THE PROVISION OF DEMATERIALIZED MEAL VOUCHERS AND RELATED SERVICES

    UNIVERSITE DU LUXEMBOURG

    RFP 250034 - TENDER FOR THE PROVISION OF DEMATERIALIZED MEAL VOUCHERS AND RELATED SERVICES

    1. Competition notice published

      Sep 3, 9:04 AMSeptember 3, 2025 9:04 AM

    2. Supplier selection

      Jan 20, 12:00 AMJanuary 20, 2026 12:00 AM

    3. Contract signed

      Feb 2, 12:00 AMFebruary 2, 2026 12:00 AM

    4. Result notice published

      Feb 2, 10:57 AMFebruary 2, 2026 10:57 AM

    Brief

    Luxembourg: Tenders/UNIVERSITE DU LUXEMBOURG/RFP 250034 - TENDER FOR THE PROVISION OF DEMATERIALIZED MEAL VOUCHERS AND RELATED SERVICES

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    The UNIVERSITE DU LUXEMBOURG has entered into a framework agreement with Pluxee Luxembourg for the supply, delivery, and management of dematerialized meal vouchers and related services for approximately 2,700 employees. The services are to be delivered in Luxembourg for a duration of 2+1+1 years. The solution must be fully dematerialized, accessible through digital platforms, offer integration with payment applications, and provide a physical card option upon request. It must also offer broad acceptance across eligible merchants in Luxembourg, be intuitive, integrate with the University’s HR, payroll, and financial systems, and include access to a comprehensive list of affiliated establishments.

    Result

    Winner
    Pluxee Luxembourg
    Number of bids
    4
    Contract value
    Not stated
    Maximum framework agreement value
    Up to €120,394

    About the bid

      The University of Luxembourg is launching this Call for Tenders to select a qualified service provider for the supply, delivery, and management of dematerialized meal vouchers in accordance with Article 15.6 of the current Collective Bargaining Agreement, and applicable Luxembourg legislation, including the Law of 19 December 1986 and the Grand-Ducal Regulation of 29 December 1986, as amended. Meal vouchers are provided to full-time employees of the University based on the following model: • 220 meal vouchers per year, distributed as 18 per month and 19 every third month; • The number of vouchers is pro-rated for part-time employees; • Meal vouchers are allocated for each day worked and exclude non-working periods such as holidays (already factored into the annual allocation); • Periods of sickness, maternity leave, parental leave, and other unpaid leave are to be deducted from the entitlement The University currently provides meal vouchers to approximately 2,700 employees. We are seeking a modern, efficient, and secure digital solution that manages the full lifecycle of meal vouchers, including issuance, usage, balance deduction, reporting, and customer support. The proposed solution should: • Be fully dematerialized and accessible through digital platforms. • Offer integration with commonly used payment applications. • Provide, upon employee request, a physical (card-based) option for those who prefer not to use digital tools. The selected supplier will be responsible for delivering a comprehensive service that ensures ease of use, data security, and administrative efficiency. The solution must: • Offer broad acceptance across eligible merchants in Luxembourg; • Be intuitive and accessible for all users; • Integrate effectively with the University’s HR, payroll, and financial systems; • Include access to a comprehensive and regularly updated list of affiliated restaurants, shops, and other eligible establishments. This Call for Tenders is aimed at concluding a Framework Agreement, fixed at two (2) years, renewable two (2) times for one (1) year each (2 + 1 + 1) at the sole discretion of the University, in order to retain a Contracting Party known for its expertise in the provision and administration of dematerialized meal vouchers and related support services.

      Contact name
      Admin Tender
      Contact phone
      +352 46 66 44 1
      Contact email
      admin.tender@uni.lu
      Address
      2, Place de l'Université, 4365 ESCH/BELVAL

    Custom Assessment Criteria

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    Award Criteria

    • Description

      Quality Criteria - 60%

    • Description

      Sustainability Criteria - 10%

    • Description

      Financial Criteria - 30%

    Qualification requirements

      Found no qualification requirements in the contract notice.

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    See the full notice

    Contracting authority
    UNIVERSITE DU LUXEMBOURG
    Title
    RFP 250034 - TENDER FOR THE PROVISION OF DEMATERIALIZED MEAL VOUCHERS AND RELATED SERVICES
    Type
    ResultFramework agreementPrequalification
    Main code
    30199770Luncheon vouchers
    Supplemental codes

    No supplemental codes from buyer…

    Location
    Luxembourg

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