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    Single Party Framework Agreement for the Provision of hosting licencing implementation maintenance development and support services for an online collaboration system and related services

    Dublin City Council

    Single Party Framework Agreement for the Provision of hosting licencing implementation maintenance development and support services for an online collaboration system and related services

    1. Competition notice published

      Mar 24, 2:37 PMMarch 24, 2025 2:37 PM

    2. Contract signed

      Jul 1, 12:00 AMJuly 1, 2025 12:00 AM

    3. Result notice published

      Nov 3, 10:25 AMNovember 3, 2025 10:25 AM

    Brief

    Ireland: Tenders/Dublin City Council/Single Party Framework Agreement for the Provision of hosting licencing implementation maintenance development and support services for an online collaboration system and related services

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    Dublin City Council has entered into a single-party framework agreement with Tactivos Inc. dba Mural for the provision of hosting, licensing, implementation, maintenance, development, and support services for an online collaboration system and related services in Dublin. The agreement has a duration of 10 years and a maximum total value of 600,000 EUR. The services include a Software as a Service (SaaS), cloud-based solution, initial implementation, and an end-to-end managed service. Two bids were received for this contract.

    Result

    Winner
    Tactivos Inc. dba Mural
    Number of bids
    2
    Contract value
    €600,000

    About the bid

      *** The Contracting Authority invites tenders for the establishment of a single-party framework agreement for: - A Software as a service (SaaS), cloud-based service for the Contracting Authority Online Collaboration solution, including o Initial implementation of the service(s) o End-to-end managed service for the hosting, licencing, maintenance, development and support of the Contracting Authority's Online Collaboration service - Additional features and possible future enhancements Any related Services . Please note that this project is subject to funding. For further information please refer to documentation available to download from www.etenders.gov.ie - Resource ID 5316402.

      Contact name
      Eoin Swift
      Contact phone
      01 2222222
      Contact email
      eoin.swift@dublincity.ie
      Address
      Civic Offices, Wood Quay, D08 RF3F Dublin

    Custom Assessment Criteria

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    Award Criteria

    • Description

      Fitness for purpose of the proposed solution = 35%

    • Description

      Quality and fitness for purpose of the proposals for Support and Maintenance and Contract Management=15%

    • Description

      Implementation plan and training/knowledge transfer = 10%

    • Description

      Management of Licencing = 10%

    • Description

      Innovations = 5%

    • Description

      Ultimate Cost = 25%

    Qualification requirements

      Found no qualification requirements in the contract notice.

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    See the full notice

    Contracting authority
    Dublin City Council
    Title
    Single Party Framework Agreement for the Provision of hosting licencing implementation maintenance development and support services for an online collaboration system and related services
    Type
    ResultFramework agreementPrequalification
    Main code
    72000000IT services: consulting, software development, Internet and support
    Supplemental codes

    No supplemental codes from buyer…

    Supplemental codes added by Cobrief

    72222300Information technology services
    72250000System and support services
    72600000Computer support and consultancy services
    Location
    Dublin
    Estimated value
    €600,000.00
    Duration
    10 years

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