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Ireland: Tenders/Tipperary County Council/Single party framework for the provision of out of hours/emergency call answering service.

  1. Competition notice published

    May 12, 7:57 AMMay 12, 2026 7:57 AM

  2. Supplier selection

    Jul 31, 12:00 AMJuly 31, 2026 12:00 AM

  3. Contract signed

    Jul 31, 12:00 AMJuly 31, 2026 12:00 AM

  4. Result notice published

    Oct 2, 10:45 AMOctober 2, 2026 10:45 AM

Brief

Single party framework for the provision of out of hours/emergency call answering service.

Awarded

The competition has ended and a winner has been selected.

Award
Cost 30%
Procedure
OpenSingle stage
Agreement
Framework agreement
Estimated value
€216Kover 4 years

Brief

Tipperary County Council has entered into a framework agreement with Key Answering Systems Ltd for the provision of out of hours/emergency call answering services in the Mid-West region of Ireland. The agreement has a duration of 4 years and an estimated maximum total value of 216,000 EUR. The award was based on quality (70%) and cost (30%). Five bids were received for this contract.

Rekruttering og bemanning

Result

TED
  • Key Answering Systems Ltd
    Winner
  • Number of tenders received
    5
  • Contract value
    Not stated

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Award Criteria

  • Description

    Quality 70%

    Source

    No source found in the documents. Check the weight against the tender documents.

  • Description

    Cost 30%

    Source

    No source found in the documents. Check the weight against the tender documents.

Previous winners

  • Who are you up against?

    The suppliers who have won similar contracts at Tipperary County Council

From the notice

  • Single party framework for the provision of out of hours/emergency call answering service.

  • Contact

    secretary@tipperarycoco.ie
  • Type
    Result · Framework agreement
  • Location
    Mid-West
  • Main code
    Telephone operator services
    79511000
  • 79510000Telephone-answering services79512000Call centre

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