Technical Assistance for Priority Human Resources and Government Service Performance
- Qualification deadline
- Dec 7,24 days left
- Award
- Pris 20%
Brief
The European Union, represented by the European Commission on behalf of Jordan, seeks technical assistance services for 30 months, with a maximum total contract value of €3 million. The work will support Jordan’s Service and Public Administration Commission and selected public institutions to improve public administration effectiveness and citizen-oriented services, including the practical use of competency frameworks, staff selection and leadership assessment tools, operational planning, and performance appraisal. It also covers common service standards, service design methods, operational tools, performance measures and quality assurance across government service channels. Offers will be evaluated on quality (80%) and price (20%).
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The suppliers who have won similar contracts at European Commission, MENA.C.2 - Saudi Arabia, Unit Arab Emirates and Yemen
From the notice
The contract aims to provide technical assistance to improve the effectiveness, consistency, and citizen orientation of Jordan’s public administration by supporting Service and Public Administration Commission (SPAC) and selected public institutions in the application of: coherent competency frameworks, staff selection and leadership assessment tools, operational planning tools, and performance appraisal arrangements in practice; and common standards, service engineering methods, operating tools, performance measures, and quality-assurance arrangements for government services across delivery channels.
Contact
delegation-jordan-tenders@eeas.europa.eu- Competition · PrequalificationType
- 79414000Main codeHuman resources management consultancy services