Technical support and maintenance for scanners
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The competition has expired without a winner being announced.
IT-drift og support
The National Archives of Finland needs technical support and maintenance services for scanners over a 2+2 year contract period, with a maximum total value of 448,000 EUR. The services, which include ensuring faultless and uninterrupted operation and responding to technical errors or breakdowns, are to be delivered across nine premises in eight cities in Finland. The supplier must provide professional service using qualified and manufacturer-authorized personnel, adhering to industry best practices. The award criterion is the total annual price of the service.
About the bid
- Contact phone
- +358295337000
- Contact email
- hankinnat@kansallisarkisto.fi
- Address
- Ratapihantie 9, 00520 Helsinki
The Supplier will be expected to provide technical support and maintenance services to ensure the faultless and uninterrupted operation of the scanners throughout the contract term (2+2 years). All the scanners and their present location (nine premises of the National Archives of Finland in eight cities) are listed in the Appendix 1 of the Contract. The service must be provided in a professional and workmanlike manner with all reasonable skills and carefulness, using qualified and properly trained Service Personnel authorized by the manufacturer of the scanners, in accordance with industry’s best practices and standards expected of a skilled company specialized in providing these Services. The Client has the right to request support services from the Supplier in the event of any technical error or breakdown situations. Support and maintenance service are billed based on fixed monthly pricing and not on the amount of support requests or the time needed for the repair work.
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Award Criteria
Description
The award criterion is the total annual price of the service.
Qualification requirements
Found no qualification requirements in the contract notice.
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See the full notice
- Contracting authority
- Kansallisarkisto
- Title
- Technical support and maintenance for scanners
- Type
- Main code
- Supplemental codes
- Estimated value
- €448,000.00
No supplemental codes from buyer…
Supplemental codes added by Cobrief