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    Tender for a billing Solution for Denmark

    Ørsted Services A/S

    Tender for a billing Solution for Denmark

    1. Competition notice published

      Dec 18, 8:59 AMDecember 18, 2025 8:59 AM

    2. Qualification deadline

      Jan 20, 8:00 AMJanuary 20, 2026 8:00 AM

    3. Contract start date

      Jun 30, 10:00 PMJune 30, 2026 10:00 PM

    Brief

    Denmark: Tenders/Ørsted Services A/S/Tender for a billing Solution for Denmark

    Published deadline passed

    The published deadline has passed. For multi-stage competitions a later tender deadline may still apply — check the notice or portal for the current phase.

    Brief

    Programvareprodukter og lisenser

    Ørsted Services A/S needs a standardized solution for managing the settlement and billing of electricity and natural gas customers in Denmark, with a maximum total value of 15 million DKK. The solution must handle approximately 35,000 Danish companies with around 70,000 electricity meters and 4,000 gas meters, including business customers under B2C conditions. The contract duration is 3 days. Offers will be evaluated based on technical solution (55%), evaluated price (30%), and contractual terms (15%). Suppliers must provide references demonstrating experience with implementing and delivering billing solutions to the Danish utility market (Energy, Gas, and Water), experience with delivering billing solutions to B2B customers with multiple metering points, and references for contracts started within the last 3 years or ongoing contracts running for more than three years.

    About the bid

      Ørsted is looking for a standardized Solution designed to manage the settlement and billing of electricity and natural gas customers in Denmark. Ørsted Erhverv supplies approximately 35.000 Danish companies with approximately 70.000 meters or electricity and 4000 for gas, and we offer different solutions ranging from automated self-service solutions to smaller companies to individually tailored solutions to heavy energy consumers. The Solution must also be able to handle business customers which are under “privatkunde retslige vilkår” /Compliant to B2C customers.

      Contact name
      Kasper Munk
      Contact phone
      +4523991299
      Contact email
      kasmu@orsted.com
      Address
      Kraftværksvej 53, 7000 Fredericia

    Custom Assessment Criteria

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    Award Criteria

    • Description

      The criteria is further specified in tender documents.

    • Description

      The criteria is further specified in tender documents.

    • Description

      The criteria is further specified in tender documents.

    Qualification requirements

    • Description

      The Applicant’s experience will be based on the information submitted in the references and will be an overall assessment of: (a) Similarity to the Contract, including the following elements: experience with implementing and delivering billing solutions to the Danish utility market (Energy, Gas and Water). Furthermore, it will be evaluated positive if the Solution is delivered to providers delivering to end customers. (b) Experience with delivering billing Solutions to B2B customers with multiple metering points will be evaluated positive. (c) It will be evaluated positively, if the reference is a contract with a start date within the last 3 years calculated from the prequalification deadline, or a reference for an ongoing contract which have been running for more than three years calculated back from the prequalification deadline

      Documentation Requirement

      For each reference, the following information is requested: • Reference name • Delivery location and country • Contract period (commencement and completion date) • Name of client (or if confidential, this should be stated) • Size and overall scope of delivery • Industry (and if the industry is utility related, Applicant are encouraged to specify type of utility the application covers) • Description of the scope of work including details on the resources the Applicant employed on the project.

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    See the full notice

    Contracting authority
    Ørsted Services A/S
    Title
    Tender for a billing Solution for Denmark
    Type
    CompetitionPrequalification
    Main code
    48444100Billing system
    Supplemental codes
    72266000Software consultancy services79800000Printing and related services
    Estimated value
    DKK 15,000,000.00
    Duration
    3 days

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