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Ireland: Tenders/Housing Finance Agency plc/The provision of ICT Support and Managed Services

  1. Competition notice published

    Jun 11, 2024 1:07 PMJune 11, 2024 1:07 PM

  2. Supplier selection

    Sep 11, 2024 12:00 AMSeptember 11, 2024 12:00 AM

  3. Contract signed

    Nov 11, 2024 12:00 AMNovember 11, 2024 12:00 AM

  4. Result notice published

    Nov 28, 2024 12:44 PMNovember 28, 2024 12:44 PM

Brief

The provision of ICT Support and Managed Services

Awarded

The competition has ended and a winner has been selected.

Deadline
Nov 27, 2024Expired
Award
Cost 25%
Procedure
OpenSingle stage
Agreement
Buying services
Estimated value
€350K

Brief

The HFA has adopted a cloud-first strategy and at this point, has a hybrid on-premise (Microsoft Active Directory) and public-cloud (Azure Active Directory / Entra AD) infrastructure. Also, some specialist applications are delivered as pure SaaS solutions. Going forward, cloud-based SaaS, PaaS, and IaaS services will be the preferred direction, as opposed to building or hosting solutions on-premise. The ICT Infrastructure is deemed extremely critical to the successful business operations at the HFA. The HFA’s ICT team provides first level support for this infrastructure. Second level support and vendor escalation are currently outsourced to a number of MSPs. Over time, MSP services have overlapped, and the HFA have outgrown the incumbent MSPs . As a result of this CfT, the HFA is aiming to appoint a single MSP to provide an end-to-end managed service focusing on Microsoft cloud services.

IT-drift og support

Result

TED
  • EVAD Technology Group Limited
    Winner
  • Number of bids
    0
  • Contract value
    €364,296

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Award Criteria

  • Description

    Quality @ 75%

    Source

    No source found in the documents. Check the weight against the tender documents.

  • Description

    Cost @ 25%

    Source

    No source found in the documents. Check the weight against the tender documents.

Previous winners

  • Who are you up against?

    The suppliers who have won similar contracts at Housing Finance Agency plc

From the notice

  • The HFA has adopted a cloud-first strategy and at this point, has a hybrid on-premise (Microsoft Active Directory) and public-cloud (Azure Active Directory / Entra AD) infrastructure. Also, some specialist applications are delivered as pure SaaS solutions. Going forward, cloud-based SaaS, PaaS, and IaaS services will be the preferred direction, as opposed to building or hosting solutions on-premise. The ICT Infrastructure is deemed extremely critical to the successful business operations at the HFA. The HFA’s ICT team provides first level support for this infrastructure. Second level support and vendor escalation are currently outsourced to a number of MSPs. Over time, MSP services have overlapped, and the HFA have outgrown the incumbent MSPs . As a result of this CfT, the HFA is aiming to appoint a single MSP to provide an end-to-end managed service focusing on Microsoft cloud services.

  • Contact

    cosec@hfa.ie
  • Type
    Result
  • Main code
    IT services: consulting, software development, Internet and support
    72000000
  • 72100000Hardware consultancy services72200000Software programming and consultancy services72300000Data services72400000Internet services72500000Computer-related services72600000Computer support and consultancy services72700000Computer network services72800000Computer audit and testing services72900000Computer back-up and catalogue conversion services

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