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    TII533 Enforcement Service Provider

    Transport Infrastructure Ireland (TII)

    TII533 Enforcement Service Provider

    1. Competition notice published

      Sep 30, 1:03 PMSeptember 30, 2026 1:03 PM

    2. Questions deadline

      Nov 2, 11:00 AMNovember 2, 2026 11:00 AM

    3. Qualification deadline

      Nov 9, 11:00 AMNovember 9, 2026 11:00 AM

    Brief

    Ireland: Tenders/Transport Infrastructure Ireland (TII)/TII533 Enforcement Service Provider
    Brief

    Regnskaps- og rådgivningstjenester

    Transport Infrastructure Ireland (TII) needs an Enforcement Service Provider (ESP) to provide services relating to the recovery of unpaid tolls, fines, and fees for tolled facilities within Ireland, with a maximum total value of 40,000,000 EUR over 11 years. The services include establishing and implementing accurate business processes to accredited quality management standards, providing reliable service, ensuring secure business processes against security threats, fraud, and cybercrime, integrating systems with eFlow Operator for two-way interface on customer transactions, comprehensive and flexible reporting, and compliance with relevant legislation (e.g., Data Protection/GDPR) and standards (e.g., PCI-DSS, relevant ISO Standards). The project location is Dublin.

    About the bid

      TII are seeking to procure an Enforcement Service Provider (the “ESP”) to provide a range of services relating to the recovery of unpaid tolls, fines and fees charged for the use of tolled facilities within Ireland. The main service performance requirements are expected to be, but are not limited to, the following: • Establishing and implementing accurate and reconcilable business processes to accredited quality management standards; • Have available and reliable service provision delivered to specified performance levels; • Have secure business processes including having all systems and communications protected against internal and external security threats, fraud and cybercrime; • Have integrated systems with eFlow Operator to enable 2-way interface on all customer transactions; • Comprehensive and flexible reporting procedures; and • Compliance with all relevant legislation (e.g. including Data Protection/GDPR) and relevant standards (e.g. PCI-DSS, relevant ISO Standards)

      Contact phone
      00 353 1 6463600
      Contact email
      Paul.Farrelly@tii.ie
      Address
      Parkgate Business Centre, Parkgate Street, D08 DK10 Dublin

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    Award Criteria

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    See the full notice

    Contracting authority
    Transport Infrastructure Ireland (TII)
    Title
    TII533 Enforcement Service Provider
    Type
    CompetitionPrequalification
    Main code
    79941000Toll-collection services
    Supplemental codes
    60100000Road transport services63712210Highway toll services79100000Legal services79110000Legal advisory and representation services79112000Legal representation services79940000Collection agency services
    Location
    Dublin
    Estimated value
    €40,000,000.00
    Duration
    132 months

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