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    0055 - The Provision of Security Operations Centre (SOC) and Security Information and Event Management (SIEM) Services

    An Post_391

    0055 - The Provision of Security Operations Centre (SOC) and Security Information and Event Management (SIEM) Services

    1. Competition notice published

      Aug 26, 12:56 PMAugust 26, 2026 12:56 PM
    2. Change in competition

      Aug 28, 9:05 AMAugust 28, 2026 9:05 AM
    3. Questions deadline

      Sep 7, 11:00 AMSeptember 7, 2026 11:00 AM
    4. Qualification deadline

      Sep 29, 11:00 AMSeptember 29, 2026 11:00 AM

    Brief

    Tender search/An Post_391/0055 - The Provision of Security Operations Centre (SOC) and Security Information and Event Management (SIEM) Services
    Brief

    IT-drift og support

    An Post needs Security Operations Centre (SOC) and Security Information and Event Management (SIEM) services for 8 years. The successful supplier will deliver a managed cybersecurity capability that supports continuous security monitoring, threat detection, incident analysis, alert triage, incident response, escalation management, compliance assurance, service reporting, and ongoing service improvement. The service includes the provision, operation, management, and continuous enhancement of security monitoring and incident management capabilities, including support for Microsoft Sentinel as An Post's current SIEM platform, and the ability to support alternative SIEM technologies and monitor security event sources across both Microsoft and non-Microsoft technologies. The services are to be delivered in Dublin.

    About the bid

      An Post requires a suitably qualified Security Partner to deliver a managed Security Operations Centre (SOC) and Security Information and Event Management (SIEM) service across its technology estate. The successful Supplier will be responsible for providing a resilient, secure, and professionally managed cybersecurity capability that supports continuous security monitoring, threat detection, incident analysis, alert triage, incident response, escalation management, compliance assurance, service reporting, and ongoing service improvement. The Supplier will work collaboratively with An Post personnel and relevant third-party providers to ensure comprehensive monitoring coverage, effective management of security incidents, and alignment with An Post's security, resilience, governance, and regulatory requirements. The service will include the provision, operation, management, and continuous enhancement of security monitoring and incident management capabilities, including support for Microsoft Sentinel as An Post's current SIEM platform. The Supplier must also be capable of supporting alternative SIEM technologies should An Post's security architecture evolve during the contract term. In addition, the Supplier must be able to monitor and manage security event sources across both Microsoft and non-Microsoft technologies, including platforms that do not natively integrate with Microsoft Sentinel. The scope of the service is expected to include, but is not limited to, managed cybersecurity operations, threat detection and analysis, incident management and response, security platform support, threat intelligence, governance and reporting, and the provision of suitably qualified cybersecurity personnel to support service delivery.

      Contact phone
      +353 1 7057000
      Contact email
      procurementteam@anpost.ie
      Address
      General Post Office, D01 F5P2 Dublin 1

    Custom Assessment Criteria

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    Award Criteria

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    Qualification requirements

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    See the full notice

    Contracting authority
    An Post_391
    Title
    0055 - The Provision of Security Operations Centre (SOC) and Security Information and Event Management (SIEM) Services
    Type
    CompetitionPrequalification
    Main code
    72000000IT services: consulting, software development, Internet and support
    Supplemental codes
    72212730Security software development services72222300Information technology services72250000System and support services72253200Systems support services72260000Software-related services72261000Software support services72300000Data services72400000Internet services72420000Internet development services72500000Computer-related services72510000Computer-related management services72600000Computer support and consultancy services72610000Computer support services72700000Computer network services79710000Security services
    Location
    Dublin
    Estimated value
    €0.00
    Duration
    8 years

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