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    2023/026 Provision of Outsourced Integrated Facility Management Services for Enterprise Ireland

    Enterprise Ireland

    2023/026 Provision of Outsourced Integrated Facility Management Services for Enterprise Ireland

    1. Contract signed

      1. aug. kl. 00:001. august 2024 kl. 00:00

    2. Result notice published

      22. juli kl. 11:1122. juli 2026 kl. 11:11

    Brief

    Ireland: Tenders/Enterprise Ireland/2023/026 Provision of Outsourced Integrated Facility Management Services for Enterprise Ireland

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    Kantine- og cateringvirksomhet

    Enterprise Ireland has entered into a framework agreement with OCS One Complete Solution Limited for the provision of Outsourced Integrated Facility Management Services for a duration of 6 years, with an estimated maximum total value of 22 million EUR. The services will be delivered at Enterprise Ireland's headquarters in Dublin 3, and regional offices in Shannon, Cork, Waterford, Galway, Athlone, Sligo, Dundalk, Tralee, and Letterkenny. The agreement requires the appointed framework operator to provide both scheduled services and call-out cover, with a maximum 4-hour response time for critical events or equipment failure, and repairs within a 24-hour period for faults. The framework operator must fully comply with all statutory requirements, maintain comprehensive records, and demonstrate the ability to manage and document facilities in a regulated environment. Two bids were received for this contract.

    Result

    Winner
    OCS One Complete Solution Limited
    Number of bids
    2
    Contract value
    Not stated
    Maximum framework agreement value
    Up to €22,000,000

    About the bid

      Enterprise Ireland proposes to establish a Single Party Framework Agreement for the provision of Outsourced Integrated Facility Management Services. The framework will include both scheduled services and call out cover in the event of system failures/urgent requirements. Critical events or equipment failure will demand a maximum 4 -hour response time. It will be an essential requirement of the framework that the appointed framework operator will provide call out cover and repairs within a 24-hour period in the event of a fault. The framework operator will fully comply with all statutory requirements (including but not limited to Health and Safety regulations) in the delivery of the services required under the framework (e.g. equipment maintenance). These requirements will be set out in the Scope of Requirements contained in the Tender Document at Stage 2. The framework operator will be required to maintain comprehensive records of all activities carried out to maintain the facilities. It will be a requirement of the framework that the successful framework operator demonstrates their ability to manage and to document the management of facilities in a regulated environment. Enterprise Ireland requires the appointment of a single facilities management service provider to manage and provide all of the above services, at its headquarters at The Plaza, East Point Business Park, Dublin 3, and also at its regional offices as follows: • Enterprise Ireland Offices, Shannon • Enterprise Ireland Offices, Cork • Enterprise Ireland Offices, Waterford • Enterprise Ireland Offices, Galway • Enterprise Ireland Offices, Athlone • Enterprise Ireland Offices, Sligo • Enterprise Ireland Offices, Dundalk Enterprise Ireland also has two further suites which require reactive maintenance only. They are: • Enterprise Ireland Offices, Tralee • Enterprise Ireland Offices, Letterkenny The full list of requirements is available in the documents. Applicants must associate themselves with the competition in order to access documents, ask and receive clarifications, and submit a response. All responses must be in a ZIP FILE format.

      Contact phone
      01 7272000
      Contact email
      eoin.wallace@enterprise-ireland.com
      Address
      The Plaza, East Point Business Park, D3 E5R6 Dublin

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    See the full notice

    Contracting authority
    Enterprise Ireland
    Title
    2023/026 Provision of Outsourced Integrated Facility Management Services for Enterprise Ireland
    Type
    ResultFramework agreementPrequalification
    Main code
    79993100Facilities management services
    Supplemental codes
    79993000Building and facilities management services
    Location
    Dublin
    Estimated value
    €22,000,000.00
    Duration
    6 years

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