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    2433 - Communications Platform as a Service (CPaaS)

    An Post_391

    2433 - Communications Platform as a Service (CPaaS)

    1. Competition notice published

      Nov 20, 9:54 AMNovember 20, 2024 9:54 AM

    2. Contract signed

      May 28, 12:00 AMMay 28, 2026 12:00 AM

    3. Result notice published

      May 28, 12:42 PMMay 28, 2026 12:42 PM

    Brief

    Ireland: Tenders/An Post_391/2433 - Communications Platform as a Service (CPaaS)

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    IT- drift og vedlikehold

    An Post has entered into an agreement with Three Ireland (Hutchison) Ltd for the delivery of Communications Platform as a Service (CPaaS). This platform will enable bi-directional communications with An Post’s customers worldwide, utilising various technologies to provide updates on mail delivery status, facilitate secure banking transactions, and engage with An Post’s customers regarding all services. The contract is for 5 years with an option for one or more extensions by up to 3 years, for a maximum duration of 8 years. Three bids were received for this contract.

    Result

    Winner
    Three Ireland (Hutchison) Limited
    Number of bids
    3
    Contract value
    €0

    About the bid

      An Post is seeking a partner to deliver a Communications Platform as a Service (CPaaS). This platform will enable bi-directional communications with An Post’s customers worldwide, utilising various technologies to provide updates on mail delivery status, facilitate secure banking transactions, and engage with An Post’s customers regarding all of the services. An Post requires the ability to communicate with both internal and external customers digitally, including but not limited to messaging services currently in use and listed in the specification. The Contract, the subject of this competition is a Contract for five (5) years with an option for one or more extensions by up to three (3) years, at AN POST’s discretion, up to a maximum duration of eight (8) years subject to the terms and conditions of the Contract.

      Contact phone
      +353 1 7057000
      Contact email
      procurementteam@anpost.ie
      Address
      General Post Office, D01 F5P2 Dublin 1

    Custom Assessment Criteria

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    Award Criteria

      Found no award criteria in the contract notice.

    Qualification requirements

      Found no qualification requirements in the contract notice.

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    See the full notice

    Contracting authority
    An Post_391
    Title
    2433 - Communications Platform as a Service (CPaaS)
    Type
    ResultPrequalification
    Main code
    64212100Short Message Service (SMS) services
    Supplemental codes
    64200000Telecommunications services64212000Mobile-telephone services64212200Enhanced Messaging Service (EMS) services64212300Multimedia Message Service (MMS) services64216000Electronic message and information services64216100Electronic message services64216120Electronic mail services64216200Electronic information services
    Location
    Dublin
    Estimated value
    €0.00

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