Customer Experience Surveys & Insights Tool
Expired
The competition has expired without a winner being announced.
- Deadline
- Jun 3, 2024Expired
- Procedure
- OpenSingle stage
Brief
Our ambition at Svenska Spel is to have the best customer experience and to do so we need to be customer centric, and data driven. Without proper measurement tools and related data foundation we have a hard time to reach our goals and ambitions in this area. Without enough capability we cannot efficiently measure the full customer experience and keep a good enough continuity in our measurements in order to continuously improve. For more information, see the Tender documents.
Markeds- og opinionsundersøkelser
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Previous winners
Who are you up against?
The suppliers who have won similar contracts at AB Svenska Spel
From the notice
Our ambition at Svenska Spel is to have the best customer experience and to do so we need to be customer centric, and data driven. Without proper measurement tools and related data foundation we have a hard time to reach our goals and ambitions in this area. Without enough capability we cannot efficiently measure the full customer experience and keep a good enough continuity in our measurements in order to continuously improve. For more information, see the Tender documents.
Contact
David Shachamdavid.shacham@svenskaspel.se- Competition · Framework agreementType
- 79300000Main codeMarket and economic research; polling and statistics
- 72316000Data analysis services79311300Survey analysis services79342310Customer survey services