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    Provision of ICT services: ICT Helpdesk, Web Hosting and Web Developments and Maintenance

    European Agency for Safety and Health at Work (EU-OSHA)

    Provision of ICT services: ICT Helpdesk, Web Hosting and Web Developments and Maintenance

    1. Competition notice published

      Jul 14, 6:34 AMJuly 14, 2025 6:34 AM
    2. Change in competition

      Aug 5, 8:51 AMAugust 5, 2025 8:51 AM
    3. Supplier selection

      Nov 19, 12:00 AMNovember 19, 2025 12:00 AM
    4. Contract signed

      Dec 2, 12:00 AMDecember 2, 2025 12:00 AM
    5. Result notice published

      Feb 13, 4:01 PMFebruary 13, 2026 4:01 PM
    6. Change in result

      Feb 16, 6:45 AMFebruary 16, 2026 6:45 AM

    Brief

    Spain: Tenders/European Agency for Safety and Health at Work (EU-OSHA)/Provision of ICT services: ICT Helpdesk, Web Hosting and Web Developments and Maintenance

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    IT- drift og vedlikehold

    La Agencia Europea para la Seguridad y la Salud en el Trabajo (EU-OSHA) ha adjudicado un acuerdo marco a BILBOMATICA y ALTIA para la prestación de servicios de TIC, incluyendo soporte técnico (Helpdesk), alojamiento web y desarrollo y mantenimiento de aplicaciones web y de TIC. El contrato tiene una duración de 48 meses y un valor máximo total estimado de 4.620.000 EUR. La adjudicación se basó en criterios de calidad (60%) y precio (40%).

    Result

    Winners
    • ALTIA
    • BILBOMATICA
    Number of bids
    4
    Contract value
    Not stated
    Maximum framework agreement value
    Up to €3,220,000

    About the bid

      The procedure covers ICT Helpdesk services, web hosting, and development and maintenance of web and ICT applications. The tender process is designed to ensure compliance with regulatory requirements, technological advancements, and efficiency improvements.

      Contact phone
      +34 944 358 400
      Contact email
      procurement@osha.europa.eu
      Address
      12 Santiago de Compostela, E-48003 Bilbao

    Custom Assessment Criteria

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    Award Criteria

    • Description

      Please consult the procurement documents.

    • Description

      Please consult the procurement documents.

    Qualification requirements

      Found no qualification requirements in the contract notice.

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    See the full notice

    Contracting authority
    European Agency for Safety and Health at Work (EU-OSHA)
    Title
    Provision of ICT services: ICT Helpdesk, Web Hosting and Web Developments and Maintenance
    Type
    ResultFramework agreementPrequalification
    Main code
    72000000IT services: consulting, software development, Internet and support
    Supplemental codes

    No supplemental codes from buyer…

    Supplemental codes added by Cobrief

    72253100Helpdesk services
    72415000World wide web (www) site operation host services
    72420000Internet development services
    Estimated value
    €4,620,000.00
    Duration
    48 months

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