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Ireland: Tenders/An Garda Síochána_1192/Provision of Microsoft Teams Voice (One Teams Voice) Service

  1. Competition notice published

    Sep 2, 1:44 PMSeptember 2, 2026 1:44 PM

  2. Questions deadline

    Sep 25, 11:00 AMSeptember 25, 2026 11:00 AM

  3. Tender submission deadline

    Oct 5, 11:00 AMOctober 5, 2026 11:00 AM

  4. Opening date

    Oct 5, 11:30 AMOctober 5, 2026 11:30 AM

  5. Tender validity period

    Apr 5, 2027 11:00 AMApril 5, 2027 11:00 AM

Brief

Provision of Microsoft Teams Voice (One Teams Voice) Service

Expired

The competition has expired without a winner being announced.

Deadline
Oct 5,Expired
Procedure
OpenSingle stage
Agreement
Buying services
Estimated value
€462Kover 5 years

Brief

Houses of the Oireachtas Service needs a fully managed, cloud-based telephony service, integrated with their existing Microsoft 365 environment, for 5 years with a maximum total value of 462,000 EUR. The service, to be delivered in Dublin, includes Microsoft Teams Voice capability, telephony connectivity (e.g., SIP trunking and public telephony network access), migration from the existing telephony solution, and ongoing support, maintenance, and service management. The solution must enable users to make and receive calls via Microsoft Teams using assigned Direct Dial-In (DDI) numbers and support a modern, flexible working model across office and remote users. The successful tenderer will be responsible for end-to-end delivery, including design, implementation, transition, and ongoing operation.

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  • Who are you up against?

    The suppliers who have won similar contracts at An Garda Síochána_1192

From the notice

  • The National Transport Authority (the “Authority”) is seeking to procure a supplier to deliver a Microsoft Teams Voice (One Teams Voice) solution. The scope of this tender covers the provision of a fully managed, cloud-based telephony service, integrated with the Authority’s existing Microsoft 365 environment. The required services include, but are not limited to: • Provision of Microsoft Teams Voice capability; • Telephony connectivity (e.g. SIP trunking and public telephony network access); • Migration from the Authority’s existing telephony solution; and • Ongoing support, maintenance, and service management. The solution must enable the Authority users to make and receive calls via Microsoft Teams using assigned Direct Dial-In (DDI) numbers and support a modern, flexible working model across office and remote users. The successful Tenderer shall be responsible for end-to-end delivery of the service, including design, implementation, transition, and ongoing operation. See tender documents for further details

  • Contact

    procurement@nationaltransport.ie
  • Type
    Competition
  • Location
    Dublin
  • Main code
    Telecommunications services
    64200000
  • 32551200Telephone exchanges32552310Digital telephone exchanges48510000Communication software package64227000Integrated telecommunications services

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