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    Provision of travel services related to returns by scheduled flights supported by Frontex

    European Border and Coast Guard Agency (FRONTEX)

    Provision of travel services related to returns by scheduled flights supported by Frontex

    1. Competition notice published

      Sep 21, 6:32 AMSeptember 21, 2026 6:32 AM

    2. Questions deadline

      Nov 20, 10:59 PMNovember 20, 2026 10:59 PM

    3. Tender submission deadline

      Nov 30, 4:00 PMNovember 30, 2026 4:00 PM

    4. Opening date

      Dec 1, 9:00 AMDecember 1, 2026 9:00 AM

    5. Tender validity period

      May 30, 3:00 PMMay 30, 2027 3:00 PM

    Brief

    Tender search/European Border and Coast Guard Agency (FRONTEX)/Provision of travel services related to returns by scheduled flights supported by Frontex
    Brief

    The European Border and Coast Guard Agency (FRONTEX) needs travel services for a framework contract over 4 years, with a maximum total value of 350,000,000 EUR. The services involve providing booking and ticketing for Member States organizing returns by scheduled flights with Frontex support. The contractor will also need to develop and implement an interface and interconnection with Frontex's local IT system for contacts and ticketing operations. eTravel S.A. likely has a similar contract today. Offers will be evaluated based on quality (70%) and price (30%).

    About the bid

      Frontex’s objective is to ensure high quality travel desk services for returns supported by the Agency, by concluding a framework contract with a professional company. The latter shall provide booking and ticketing services for Member States that organize (forced and voluntary) returns by scheduled flights with Frontex support. For this purpose, the contractor will also need to establish and further implement an adequate interface and interconnection with the local Frontex IT system used for contacts and ticketing operations with the Member States, which implies the need for IT development of appropriate interface between the systems of the company and Frontex.

      Contact phone
      +48 22 544 95 00
      Contact email
      tender@frontex.europa.eu
      Address
      Plac Europejski 6, PL-00-844 Warsaw

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    Award Criteria

    • Description

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    • Description

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    Qualification requirements

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    See the full notice

    Contracting authority
    European Border and Coast Guard Agency (FRONTEX)
    Title
    Provision of travel services related to returns by scheduled flights supported by Frontex
    Type
    CompetitionFramework agreementPrequalification
    Main code
    63000000Supporting and auxiliary transport services; travel agencies services
    Supplemental codes

    No supplemental codes from buyer…

    Supplemental codes added by Cobrief

    63510000Travel agency and similar services
    63512000Sale of travel tickets and package tours services
    63515000Travel services
    Estimated value
    €350,000,000.00
    Duration
    48 months

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