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Ireland: Tenders/Co-operative Housing Ireland/Request for Tenders for the provision of an Out of Hours Call Handling Provider

  1. Competition notice published

    Jan 24, 2025 11:25 AMJanuary 24, 2025 11:25 AM

  2. Supplier selection

    Mar 5, 2025 12:00 AMMarch 5, 2025 12:00 AM

  3. Contract start date

    Mar 19, 2025 12:00 AMMarch 19, 2025 12:00 AM

  4. Contract signed

    Mar 19, 2025 12:00 AMMarch 19, 2025 12:00 AM

  5. Result notice published

    Mar 25, 2025 9:02 AMMarch 25, 2025 9:02 AM

  6. Contract end date

    Mar 18, 12:00 AMMarch 18, 2026 12:00 AM

Brief

Request for Tenders for the provision of an Out of Hours Call Handling Provider

Awarded

The competition has ended and a winner has been selected.

Deadline
Mar 24, 2025Expired
Award
Price Assessment 30%
Procedure
OpenSingle stage
Agreement
Buying services
Estimated value
€120Kuntil Mar 2026

Brief

Request for Tenders for the provision of an Out of Hours Call Handling Provider

Telekommunikasjonstjenester

Result

TED
  • Key Answering Systems Ltd
    Winner
  • Number of bids
    1
  • Contract value
    €180,000

Custom Assessment Criteria

  • Get answers to your bid/no-bid criteria

    Set them up once and Cobrief answers them in every tender

Will you bid?

The agent sets up the bid and writes the first draft. Free for 14 days.

Award Criteria

  • Description

    Total Quality Assessment - 70%

    Sub-criteria

    • Service Delivery Approach and Methodology50%

      Service Delivery Approach and Methodology (50%)

    • Resource & Training20%

      Resource & Training (20%)

    Source

    No source found in the documents. Check the weight against the tender documents.

  • Description

    Price Assessment - 30%

    Source

    No source found in the documents. Check the weight against the tender documents.

Previous winners

  • Who are you up against?

    The suppliers who have won similar contracts at Co-operative Housing Ireland

From the notice

  • Request for Tenders for the provision of an Out of Hours Call Handling Provider

  • Contact

    tenders@cooperativehousing.ie
  • Type
    Result
  • Location
    Dublin
  • Main code
    Telecommunications services
    64200000

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