Tender for Agreement on outsourcing of IT infrastructure and Services
- Qualification deadline
- Dec 3,20 days left
- Award
- Price 35% and 1 more
Brief
DSB needs end-to-end outsourcing of IT infrastructure and services under a 10-year agreement with a maximum total value of DKK 900 million. The supplier will transition services from incumbent providers, deliver transformation projects and operate six service towers: cross-functional ITIL, financial management, autonomous operations, continuous improvement and information security (including SOC/SIEM); cloud engineering; data-centre and cloud operations; SAP S/4HANA platform-as-a-service and SAP Basis; network services; and end-user computing, including software packaging and print-service infrastructure. The services are intended to support DSB-wide digitalisation, resilient train operations, stable IT platforms, security, compliance and digital sovereignty. The negotiated procedure has an application and prequalification stage followed by tendering and negotiations; DSB will select three applicants, assessing up to five references for comparable transitions and services delivered in the past five years. Applicants must document ISO 27001 (or equivalent) information-security management and ISO 9001:2015 (or equivalent) quality management, and provide relevant references. Award criteria are price (35%), transition and transformation quality (25%) and service quality (40%).
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Qualification requirements
Description
The applicant must have an average solvency ratio of at least 20.0% over the last three most recent available financial years, calculated as (total equity/total assets) x 100. Where the applicant relies on other entities’ capacity or applies as a group of operators, the ratio is calculated using the combined equity and assets of the relevant entities and averaged over the same period. The applicant must provide the ratio information in ESPD section IV.B “Financial ratios.” (ESPD section IV.B ‘Financial ratios.)
Documentation Requirement
The applicant must state the solvency ratio in the ESPD and clearly label it “solvency ratio.” Before the award decision, the intended awardee must substantiate the ESPD information when requested by DSB, by submitting a declaration of the applicant’s solvency ratio for each year or an excerpt from the most recent three available annual reports/financial statements, depending on when the applicant was established. DSB also refers to the documentation forms specified in Section 154, subsection 1, no. 2, and subsection 2 of the Danish Public Procurement Act. For a group of operators, the information must be provided for each participating entity; where the applicant relies on other entities’ financial and economic capacity, information must also be provided for those entities.
Source
No source found in the documents. Check the requirement against the tender documents.
Description
The applicant must have an average EBIT margin of at least 2,0% over the last three most recent available financial years. The EBIT margin is calculated as (EBIT/Turnover) * 100, and the average is calculated from the margins for those three years. Where the applicant relies on other entities’ capacity or applies as a group of operators, the calculation uses the combined EBIT and turnover of the relevant entities over the period. The information must be stated in ESPD section IV.B “Financial ratios.” (ESPD section IV.B ‘Financial ratios.)
Documentation Requirement
The applicant must state the EBIT margin in the ESPD and clearly label it “EBIT margin.” Before the award decision, the intended awardee must substantiate the ESPD information when requested by DSB, by submitting a declaration of the EBIT margin for each year or an excerpt from the three most recent available annual reports/financial statements, depending on when the applicant was established or commenced operations, if turnover figures are available. DSB also refers to the documentation forms specified in Section 154, subsection 1, no. 2, and subsection 2 of the Danish Public Procurement Act. For a group of operators, information must be provided for each participating entity; where the applicant relies on other entities’ financial and economic capacity, information must also be provided for those entities.
Source
No source found in the documents. Check the requirement against the tender documents.
Description
The applicant must have an average annual turnover of at least DKK 700.000.000 within the last three most recent available financial years. Where the applicant relies on other entities’ capacity or applies as a group of operators, turnover is calculated as the combined turnover of the relevant entities for each of those financial years. The information must be stated in ESPD section IV.B “Total annual turnover.” (ESPD section IV.B ‘Total annual turnover.)
Documentation Requirement
The applicant must state its average annual turnover in the ESPD. Before the award decision, the intended awardee must substantiate the ESPD information when requested by DSB, by submitting a declaration of average turnover or an excerpt from the three most recent available annual reports/financial statements, depending on when the applicant was established or commenced operations, if turnover figures are available. DSB also refers to the documentation forms specified in Section 154, subsection 1, no. 2, and subsection 2 of the Danish Public Procurement Act. For a group of operators or where the applicant relies on other entities’ capacity, the turnover information must be provided for each relevant entity.
Source
No source found in the documents. Check the requirement against the tender documents.
Description
The applicant must have an information security management system compliant with the requirements in ISO 27001 or equivalent. The information must be stated in ESPD section IV.D.
Documentation Requirement
Before the award decision, the intended awardee must substantiate the ESPD information when requested by DSB by submitting certificates from independent bodies or other appropriate documentation. DSB also refers to the documentation forms specified in Section 157 of the Danish Public Procurement Act.
Source
No source found in the documents. Check the requirement against the tender documents.
Description
The applicant must have a Quality Management System compliant with the requirements in ISO 9001:2015 or equivalent. The information must be stated in ESPD section IV.D.
Documentation Requirement
Before the award decision, the intended awardee must substantiate the ESPD information when requested by DSB by submitting certificates from independent bodies or other appropriate documentation. DSB also refers to the documentation forms specified in Section 157 of the Danish Public Procurement Act.
Source
No source found in the documents. Check the requirement against the tender documents.
Description
The applicant must submit references detailing its most significant experience with comparable transitions and services. It may submit up to five (5) references concerning the most significant comparable transitions and services described in Section 2.1, carried out in the last five (5) years before the expiry of the application deadline. Each reference must describe the customer, including its type and size, the products and services it provides, the country or countries where services were delivered, and the customer’s name; the transition and services performed, delivery location (onshore, nearshore and/or offshore), and comparability with Section 2.1; whether other companies were involved and the applicant’s role and delivery setup, including use of sub-suppliers; and the assignment’s timing and duration, including start and end dates or an explanation of how dates are specified for continuous work. The reference list must be included in ESPD section IV.C. (ESPD, section IV.C)
Documentation Requirement
The reference list included in ESPD section IV.C is considered by DSB to be the final documentation of the applicant’s references; no additional reference documentation is required. Each reference description must be limited to a maximum of 7,200 characters, including spaces, and must not contain links or similar references. No more than five references may be stated across the application, including references submitted by entities whose capacity the applicant relies on or by members of a group of operators. If the applicant relies on other entities’ capacity, it must submit a letter of support. For the selection process, applicants must complete Part V of the ESPD by referencing Part IV. DSB reserves the right to contact the applicant or the customer named in a reference to confirm the information, including dates.
Source
No source found in the documents. Check the requirement against the tender documents.
Award Criteria
Description
The sub-criterion Quality of Service includes sub-sub-criteria with weightings as outlined in the Tender specifications.
Source
No source found in the documents. Check the weight against the tender documents.
Description
The sub-criterion Price is evaluated based on a technical evaluation price, which is calculated as specified in the Tender specifications.
Source
No source found in the documents. Check the weight against the tender documents.
Description
The sub-criterion Quality of Transition and Transformation includes sub-sub-criteria with weightings as outlined in the Tender specifications.
Source
No source found in the documents. Check the weight against the tender documents.
Previous winners
Who are you up against?
The suppliers who have won similar contracts at DSB
From the notice
DSB aims to achieve the following objectives through the Agreement to be awarded under this tender, as further detailed in the Agreement: Overall objectives 1) Support DSB-wide digitalisation 2) Ensure operational resilience, robust train operations, and digital sovereignty Sourcing-specific objectives 3) Commercial agility and flexibility 4) High stability in IT platforms 5) Pace of delivery 6) Continuous improvements 7) Information security and compliance 8) Market-conform prices 9) Transparency and control Transition objective 10) Stable and timely transition The main services of the Agreement comprise transition and transformation including the transfer of existing services from the incumbent suppliers and the execution of predefined projects and other projects, and services as mentioned below. The supplier will have end-to-end responsibility for completing the transition and any transformation projects and for performing the services mentioned below. The primary services and deliverables under this Agreement include the following six (6) service towers: 1) Cross functional services comprise the services, which apply to all service towers under the agreement, such as ITIL processes, Financial management, Intelligent & Autonomous Operations, Continuous improvement and Information Security services with SOC and SIEM 2) Cloud Engineering Services provide DSB with access to cloud expertise and specialists that can support DSB with advisory and optimisation activities and cloud-related contributions to tasks and projects; 3) Data Centre and Cloud Operation Services comprise a number of infrastructure services related to Data Centre infrastructure and facilities, and Cloud Operation Services comprise the operation in relation to cloud infrastructure delivered by DSB's third-party cloud service provider enabling DSB e.g. to deploy applications onto DSB's cloud environment; 4) SAP Services comprise the provision of a dedicated SAP S/4 HANA infrastructure platform provisioned as Platform-as-a-Service (PaaS); and a number of SAP Basis services for DSB’s SAP S/4 HANA; 5) Network Services comprise the support of the network on and between DSB's locations and WAN connections to Supplier's data centres and relevant third party supplier's service locations (e.g. a hyperscaler capacity provider), including configuration and administration of the network on DSB's locations (except for handling of physical equipment and cabling on DSB premises); and 6) End User Computing Services comprise the backend services such as software packaging and distribution, and deliver the infrastructure for the print service solution (“follow me-print”) including performing E2E-coordination with DSB´s third party supplier for printers. All further described in the tender documents.Main features of the procedureThe main stages of the procedure are as follows: The procedure is conducted as a negotiated procedure. The first stage of the procedure is the application and prequalification stage. Interested applicants submit their applications. DSB selects the applicants on the basis of the selection criteria set out in the contract notice. The selected tenderers are then invited to participate in the tender stage. The procedure for the submission of tenders and negotiations is described in further detail in the Tender specifications. As set out in the Tender specifications, DSB reserves the right to award the Agreement on the basis of all initial tenders, including revised initial tenders.
Contact
Adam Huttersadsh@dsb.dk- Competition · PrequalificationType
- 72000000Main codeIT services: consulting, software development, Internet and support
- 72260000Software-related services72300000Data services