ET2604 - Provision of Driver Theory Test and National Driver Licence Services
Published deadline passed
The published deadline has passed. For multi-stage competitions a later tender deadline may still apply — check the notice or portal for the current phase.
- Qualification deadline
- Apr 30,Expired
- Procedure
- With negotiationTwo stages
Brief
The Road Safety Authority (RSA) in Ireland needs services for the provision of Driver Theory Test Services (DTTS) and National Driver Licence Services (NDLS) under a new fully integrated contract, with a maximum total value of 607,000,000 EUR over 13 years. The supplier will be responsible for delivering all types of driver theory tests and driving licences/learner permits, including a consolidated real estate network of Authority centres that integrate both DTTS and NDLS service delivery. The service transformation will be underpinned by a technology solution to integrate, streamline, and improve access to online services with an improved customer registration and application experience. The process will involve a pre-qualification questionnaire stage, followed by an invitation to participate in competitive dialogue for shortlisted candidates.
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Who are you up against?
The suppliers who have won similar contracts at Road Safety Authority (RSA)
From the notice
The Road Safety Authority (Authority) is responsible for providing the Driver Theory Test Services (DTTS) in Ireland through which the Authority ensures that all potential drivers demonstrate essential knowledge of road rules, risk perception, hazard awareness and safe driving practices as part of the driver licensing process. The Authority is also responsible for providing the National Driver Licence Service (NDLS) in Ireland. NDLS is responsible for the provision of learner permits and driving licences in Ireland including issuance, renewals, category changes, replacement and exchange application for foreign licences. The Authority intends to procure a supplier to provide the DTTS and NDLS services under a new fully integrated contract with this integrated service transformation underpinned by a technology solution that aims to integrate, streamline and improve access to online services with an improved customer registration and application experience. The supplier will be responsible for providing services for the delivery of all types of driver theory tests and driving licences and learner permits in Ireland. Under this integrated DTTS and NDLS service contract there will also be a requirement for a consolidated real estate network of Authority centres. Each centre will integrate both DTTS and NDLS service delivery, allowing them to operate from within a single, combined facility. Interested parties should note that driving license and learner permit card production (also including the provision of tachograph cards and may also include certificate of professional competency or approved driving instructor cards), will remain a separate contract and be procured under a separate procurement process. A requirement of the services under the integrated DTT and NDLS contract will be the subsequent integration with this separate card production contract The process will be conducted under the Award of Concession Contracts Regulations and will be akin to a competitive dialogue procedure with a pre-qualification questionnaire stage, followed by an invitation to participate in competitive dialogue to shortlisted candidates as further detailed below.
Contact
Katharina Coynekcoyne@rsa.ie- Competition · PrequalificationType
- 80411100Main codeDriving-test services
- 22454000Driving licences48218000License management software package60000000Transport services (excl. Waste transport)60100000Road transport services70332000Non-residential property services71311200Transport systems consultancy services71600000Technical testing, analysis and consultancy services72212000Programming services of application software72212218License management software development services72416000Application service providers79342300Customer services