Search

  • Search

    CFT-1790 - Provision of IT Infrastructure and Operations Managed Services for the EIB Group

    European Investment Bank (EIB) and European Investment Fund (EIF), together defined as the EIB Group

    CFT-1790 - Provision of IT Infrastructure and Operations Managed Services for the EIB Group

    1. Competition notice published

      Feb 12, 3:07 PMFebruary 12, 2025 3:07 PM

    2. Change in competition

      Mar 12, 4:34 PMMarch 12, 2025 4:34 PM

    3. Supplier selection

      May 29, 12:00 AMMay 29, 2026 12:00 AM

    4. Contract signed

      Jul 7, 12:00 AMJuly 7, 2026 12:00 AM

    5. Result notice published

      Jul 31, 1:31 PMJuly 31, 2026 1:31 PM

    Brief

    Luxembourg: Tenders/European Investment Bank (EIB) and European Investment Fund (EIF), together defined as the EIB Group/CFT-1790 - Provision of IT Infrastructure and Operations Managed Services for the EIB Group

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    IT-rådgivning og strategi

    The European Investment Bank has entered into a framework agreement with Kyndryl Luxembourg S.à r.l. for the provision of IT Infrastructure and Operations Managed Services in Luxembourg. The services, covering 11 domains including network, unified communication, database, server operating systems, automation, virtual services, backup, datacentre support, observability, IT operations support, and client platform services, will be delivered over 96 months. The award criteria were 60% quality and 40% price.

    Result

    Winner
    Kyndryl Luxembourg S.à r.l.
    Number of bids
    3
    Contract value
    Not stated
    Maximum framework agreement value
    Up to €250,000,000

    About the bid

      The objective of this call for tenders (competitive procedure with negotiation) is to award a framework agreement to a single successful tenderer for the provision of IT Infrastructure and Operations Managed Services. The scope of the framework agreement encompasses 11 domains covering on-premises and 2 cloud landing zones (AWS and Azure). Below is an estimation of the volumetrics for each of the domains, reflecting current EIBG infrastructure design and being subject to natural evolution as technologies progress: - Domain 1 (network services): 550 switches, 90 routers, 1134 access points, 60 other network devices; - Domain 2 (unified communication): 320 collaboration rooms; - Domain 3 (database services): 600 databases; - Domain 4 (Server operating systems services): 3000 servers; - Domain 5 (Automation services): 4 Ansible platforms, 4 Terraform platforms, 170 AzureDevops Agents, 1 Automic platforms, 80 Automic agents, 4 UIPath robots, 6 Outsystem Platforms; - Domain 6 (virtual services): 102 SDDC VxRail physical servers, 10 Tanzu physical servers, Cloud Landing Zones – Azure, Cloud Landing Zones – AWS; - Domain 7 (backup services): 11 backup appliances, 12 disaster recovery appliances; - Domain 8 (Datacentre Support and Infrastructure Asset Management Services): 72 racks, 122 hardware appliances; - Domain 9 (Observability and Scheduling Services): 3500 monitored hosts, 200 monitored applications; - Domain 10 (IT Operations Support Services): 30000 Configuration Items in CMDB; 24/7 support of operator; - Domain 11 (Client Platform Services): 21 physical windows servers, 1100 virtualized servers. For more details please refer to the procurement documents.

      Contact phone
      +352 43 79 1
      Contact email
      corporate-procurement@eib.org
      Address
      98-100, boulevard Konrad Adenauer, L-2950 Luxembourg

    Custom Assessment Criteria

    Start a free trial to ask your own questions about the tender and get AI-generated answers.

    Award Criteria

    • Description

      Please consult the procurement documents.

    • Description

      Please consult the procurement documents.

    Qualification requirements

    • Description

      Leverandøren må ha evne til å utøve profesjonell aktivitet.

      Documentation Requirement

      Se anskaffelsesdokumentene.

    • Description

      Leverandørens økonomiske og finansielle stilling skal vurderes basert på nivået av finansiell risiko.

      Documentation Requirement

      Se anskaffelsesdokumentene.

    • Description

      Leverandørens tekniske og faglige evner skal vurderes basert på kvalifikasjonskapasiteten.

      Documentation Requirement

      Se anskaffelsesdokumentene.

    Previous Contract Winners

    Start a free trial to see who has won similar tenders for this buyer.

    See the full notice

    Contracting authority
    European Investment Bank (EIB) and European Investment Fund (EIF), together defined as the EIB Group
    Title
    CFT-1790 - Provision of IT Infrastructure and Operations Managed Services for the EIB Group
    Type
    ResultFramework agreementPrequalification
    Main code
    72000000IT services: consulting, software development, Internet and support
    Supplemental codes
    72100000Hardware consultancy services72220000Systems and technical consultancy services72222300Information technology services72228000Hardware integration consultancy services72240000Systems analysis and programming services72246000Systems consultancy services72253200Systems support services72700000Computer network services72710000Local area network services
    Duration
    96 months

    Active similar competitions

    • European Commission, DG BUDG - Budget

      Development, Implementation, Maintenance and Operation of financial IT Systems

      The European Commission, DG BUDG - Budget, needs services for the Development, Implementation, Maintenance and Operation of financial IT Systems (DIMOS VIII) through a framework agreement over 4 years, with a maximum total value of 700,000,000 EUR. The award criterion is price, weighted at 100%.

      Framework agreementSep 23, 2026
      Nov 16, 2026(36 days)
      €700,000,000

    • CEFTA Secretariat

      CEFTA Cloud Infrastructure, Hosting, Managed Services, Security and Business Continuity

      CEFTA Secretariat needs services for the maintenance, support, and management of CEFTA cloud infrastructure, hosting, managed services, security, and business continuity for 28 months, with a maximum total value of 500,000 EUR. The services will cover end-to-end operation, administration, monitoring, maintenance, security, backup, disaster recovery, business continuity, and optimisation of CEFTA’s cloud-hosted infrastructure and related ICT services, including Microsoft Azure, Oracle Cloud Infrastructure (OCI), Oracle databases, WebLogic middleware components, cloud and software licences, security platforms and tools, and hosting environments. The services are to be delivered in Arr. de Bruxelles-Capitale/Arr. Brussel-Hoofdstad. The award criterion is the best price-quality ratio.

      Competition with qualificationSep 24, 2026
      Oct 15, 2026(4 days)
      €500,000

    • European Union Agency for Criminal Justice Cooperation (Eurojust)

      IT-drift og support

      Provision of ICT services for user support, infrastructure administration and maintenance services

      The European Union Agency for Criminal Justice Cooperation (Eurojust) needs ICT services for user support, infrastructure administration, and maintenance for Eurojust-specific projects, delivered in the Netherlands. This is a framework agreement with a maximum total value of 13.5 million EUR over 4 years. The services are for semi-managed ICT in the domains of user support, on-premise infrastructure, and maintenance. The award criteria are quality (70%) and price (30%).

      Framework agreementSep 17, 2026
      Nov 4, 2026(24 days)
      €13,500,000

    • European Commission, DG BUDG - Budget

      IT-drift og support

      Efficient, experience-driven, proactive and resilient solutions and support services

      De Europese Commissie, DG DIGIT - Digital Services, heeft behoefte aan diensten voor de Digital Workplace (DWP) en de bijbehorende klanten en gebruikers, om efficiënte, gebruikerservaring-gedreven, proactieve en veerkrachtige oplossingen en ondersteunende diensten te waarborgen. Het betreft een raamovereenkomst voor 7 jaar (84 maanden) voor Digital Workplace ondersteunende diensten, apparaat lifecycle management, endpoint management en technische (backend) diensten, variërend van ondersteunende activiteiten en operaties tot gerelateerde engineeringactiviteiten. De diensten moeten de operationele continuïteit garanderen en tegelijkertijd vooruitgang stimuleren door de adoptie van de nieuwste technologieën, in lijn met de evoluerende bedrijfsdoelstellingen van de Europese Commissie. De gunningscriteria zijn kwaliteit (70%) en prijs (30%).

      Framework agreementJul 9, 2026
      Oct 30, 2026(19 days)

    • European Investment Bank

      Forskning og utdanning

      CFT-1847 Banking and Financial Skills Training Services - Products

      The European Investment Bank needs banking and financial skills training services for a framework agreement over 3 years, with a maximum total value of 1,820,000 EUR. The services include the design, development, and adaptation of instructor-led courses (in-person and virtual), e-learning, or blended methods, as well as the provision of collective training courses, tools, and materials. These services are divided into five lots: Operations of financial transactions, Banking regulations and supervision, Accounting for banks and funds, Securitisation, and Public Sector credit risk. Tenders will be evaluated based on quality (53.8462%) and financial criteria (23.0769% + 23.0769%).

      Framework agreementSep 23, 2026
      Nov 16, 2026(36 days)
      €1,820,000