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    Retender regarding a digital wayfinding solution for The University of Southern Denmark

    Syddansk Universitet

    Retender regarding a digital wayfinding solution for The University of Southern Denmark

    1. Competition notice published

      Mar 20, 11:33 AMMarch 20, 2026 11:33 AM

    2. Supplier selection

      Jul 3, 12:00 AMJuly 3, 2026 12:00 AM

    3. Contract signed

      Jul 17, 12:00 AMJuly 17, 2026 12:00 AM

    4. Result notice published

      Jul 17, 8:02 AMJuly 17, 2026 8:02 AM

    5. Contract start date

      Nov 1, 12:00 AMNovember 1, 2026 12:00 AM

    Brief

    Denmark: Tenders/Syddansk Universitet/Retender regarding a digital wayfinding solution for The University of Southern Denmark

    Awarded

    The competition has ended and a winner has been selected.

    Brief

    Kartlegging og geospatiale tjenester

    Syddansk Universitet has entered into an agreement with Catchup Applications KG for the delivery of a digital wayfinding solution for its campuses in Odense, Kolding, Esbjerg, Copenhagen, Sønderborg, and Vejle. The services will be delivered over 6 years, with a total value of 1,365,297 DKK. The system must facilitate navigation both indoors and outdoors using smartphones, tablets, and computers, and integrate with other SDU systems. Key requirements included user-friendliness, functionality, and non-functional requirements, with a focus on intuitive design and clear layout. Four bids were received for this contract.

    Result

    Winner
    Catchup Applications KG
    Number of bids
    4
    Contract value
    DKK 1,365,297

    About the bid

      SDU occupies a large number of buildings in Denmark, approx. 340.000 square meters (gross area). SDU has the need for digital wayfinding covering a minimum of six buildings, approx. 340.000 square meters (gross area): SDU Odense, SDU Kolding, SDU Esbjerg, SDU Copenhagen, SDU Sønderborg, and SDU Vejle.  To facilitate the movement between and inside the university buildings for staff, students, and visitors, SDU intends to acquire a digital wayfinding system, which is to be based on SDU’s technical building plans.  The digital wayfinding must work both indoors and outdoors for navigation, using smartphone, tablet, and computer. The idea is to provide the users with clear, simple navigation between A and B in our different campus areas.  To further optimizing the use, the digital wayfinding system will also need to be able to integrate with other SDU systems.  SDU is constantly changing, so the scale is likely to vary during the contract term.  SDU is calling for tenders in relation to the acquisition of a digital wayfinding as the contract with its current supplier will expire on 31 December 2026. In view of the nature and scope of the procurement process, the University has chosen to call for tenders for the service now, as it is crucial that the digital wayfinding should be tested and approved before going live. SDU must have access to the digital wayfinding as early as possible, but at least full access on 1. november 2026.Main features of the procedureFor further details regarding the tender process please look in the attached tender specifications.

      Contact name
      Christian Vestergaard
      Contact phone
      65 50 26 09
      Contact email
      chrv@sdu.dk
      Address
      Campusvej 55, 5230 Odense M

    Custom Assessment Criteria

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    Award Criteria

    • Description

      The tenderer must submit prices as requested in the Schedule of prices (Annex 2). The tender must be submitted in Danish Kroner (DKK), exclusive of VAT, but including all other fees. The price that is included in the evaluation will be the total price, cf. Annex 2.

    • Description

      The schedule in the tender specifications describes several user scenarios. Tenderer must for each user scenario in its tender include a video or a description for the specific scenario in accordance with the schedule. To evaluating the criterion, the contracting authority has submitted a committee of expected users and map editors for the system. Based on committee’s experience from the videos and/or descriptions an appointed committee at SDU will assess the systems’ user friendliness and intuitiveness. Positive weighting is placed on at system being intuitive and having a clear layout. With the system being intuitive, we mean e.g. by using common visual cues (e.g. such as colors and icons), and/or the System is designed in a way that makes it easy for users to learn and remember how the system works, to ensure an experience that feels intuitive. Features and navigation should - to the highest possible extent - be self-explanatory (e.g. by having support features such as mouse-over information, for further guidance), and the design should be consistent. In the absence of a video or description the grade 0 is given for the scenario in question.

    • Description

      Annex 1 Specification of requirements, section 3.2. and 3.3 describes several wishes for functionality and the associated minimum requirements. The fulfilment of the requirements in sections 3.2 and 3.3 is generally evaluated by assessing whether each Wish has been met or not. If a Wish is met in the tenderer’s offer, it is awarded 10 points in accordance with section 2.5.2. If the Wish is not met, it is awarded 0 points. Where the wishes in these two sections state “It will be viewed positively if…”, the evaluation will be based on the extent to which the fulfilment is deemed to meet what is considered positive for the specific wish. The evaluation will be carried out according to the method described in section 2.6.2 or after the scale stated in the wish, if one as such is to be found in the wish. All wishes carry equal weight. This means that the average score awarded for the fulfilment of the wishes will be included in the overall evaluation of the tender with the weighting assigned to “Quality 2 …” in the table above.

      Evaluation Method

      The fulfilment of the requirements in sections 3.2 and 3.3 is generally evaluated by assessing whether each Wish has been met or not. If a Wish is met in the tenderer’s offer, it is awarded 10 points in accordance with section 2.5.2. If the Wish is not met, it is awarded 0 points. Where the wishes in these two sections state “It will be viewed positively if…”, the evaluation will be based on the extent to which the fulfilment is deemed to meet what is considered positive for the specific wish. The evaluation will be carried out according to the method described in section 2.6.2 or after the scale stated in the wish, if one as such is to be found in the wish.

    • Description

      The fulfilment of the wishes in sections 3.4 and 3.5 is generally evaluated by assessing whether each wish has been met or not. If a wish is met in the tenderer’s offer, it is awarded 10 points in accordance with section 2.5.2. If the wish is not met, it is awarded 0 points. Where the wishes in these two sections state “It will be viewed positively if…”, the evaluation will be based on the extent to which the fulfilment is deemed to meet what is considered positive for the specific wish. The evaluation will be carried out according to the method described in section 2.6.2 or after the scale stated in the wish, if one as such is to be found in the wish. All wishes carry equal weight. This means that the average score awarded for the wishes will be included in the overall evaluation of the tender with the weighting assigned to “Quality 3 …” in the table above.

      Evaluation Method

      The fulfilment of the wishes in sections 3.4 and 3.5 is generally evaluated by assessing whether each wish has been met or not. If a wish is met in the tenderer’s offer, it is awarded 10 points in accordance with section 2.5.2. If the wish is not met, it is awarded 0 points. Where the wishes in these two sections state “It will be viewed positively if…”, the evaluation will be based on the extent to which the fulfilment is deemed to meet what is considered positive for the specific wish. The evaluation will be carried out according to the method described in section 2.6.2 or after the scale stated in the wish, if one as such is to be found in the wish.

    Qualification requirements

    • Description

      Leverandøren skal ha positiv egenkapital i de tre siste godkjente årsregnskapene.

      Documentation Requirement

      Revidert årsregnskap for de tre (3) siste fullførte regnskapsårene som det foreligger årsregnskap for, eller tilsvarende revisorbekreftet dokumentasjon, for eksempel en revisorerklæring.

    • Description

      Gjennomsnittlig egenkapitalandel for de tre siste regnskapsårene må være positiv. (Egenkapitalandel = egenkapital / totale eiendeler × 100).

      Documentation Requirement

      Revidert årsregnskap for de tre (3) siste fullførte regnskapsårene som det foreligger årsregnskap for, eller tilsvarende revisorbekreftet dokumentasjon, for eksempel en revisorerklæring.

    • Description

      Gjennomsnittlig likviditetsgrad for de tre siste regnskapsårene må være positiv. (Likviditetsgrad = omløpsmidler × 100 / kortsiktig gjeld).

      Documentation Requirement

      Revidert årsregnskap for de tre (3) siste fullførte regnskapsårene som det foreligger årsregnskap for, eller tilsvarende revisorbekreftet dokumentasjon, for eksempel en revisorerklæring.

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    See the full notice

    Contracting authority
    Syddansk Universitet
    Title
    Retender regarding a digital wayfinding solution for The University of Southern Denmark
    Type
    ResultPrequalification
    Main code
    71354100Digital mapping services
    Supplemental codes
    22114300Maps22130000Directories48326100Digital mapping system
    Location
    Fyn
    Estimated value
    DKK 1,800,000.00
    Duration
    6 years

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